[Owncloud] quality control / user forums

[Bernhard Posselt]

On 04/16/2013 08:34 PM, Andre Schild wrote:
> Hello,
>
> Am 16.04.2013 19:16, schrieb Jan-Christoph Borchardt:
>> We are about to improve the testing process so more people can 
>> participate in that and help us make ownCloud better in the alpha and 
>> beta phases. We always have a call for testing before but it’s 
>> difficult to get people to actually participate, so we need to make 
>> that easier.
>>
>> Please keep in mind that we have to make ownCloud work with many 
>> different setups. We are not a hosted service where we control the 
>> server and the configuration. Honestly, lots of the issues are very 
>> specific and can be solved either by having someone on the forum look 
>> at it or by using a more common setup (basic LAMP stack for instance).
>> If we as devs would be on the forum and answer support requests all 
>> the time which oftentimes pertain to very specific setups, we 
>> wouldn’t have time developing ownCloud further.
>>
>> As said before, we get tons of positive feedback as well, and that 
>> everything works without problems. Of course when people have 
>> problems then it’s voiced very prominently. Next step is to head on 
>> over to http://github.com/owncloud/core/issues, file an informative 
>> report and help us fix it.
>>
>> And about the hostility: We have a code of conduct 
>> http://owncloud.org/about/community-code-of-conduct/
>> It should be self-evident that we all need to communicate like we 
>> want to be communicated with. I know this is difficult online more 
>> than when you talk to a person in private. But come on – if you only 
>> have an angry and probably hurting answer, then better not say anything.
>
> Any chances to have PPA's for the beta/alpha releases of the client 
> for Ubuntu ?
>
> That way I would test it automatically.
>
> André
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IIRC we will use the open suse build service so there will be packages 
for more than one distro ;)