[Owncloud] quality control / user forums

Andre Schild a.schild at aarboard.ch
Tue Apr 16 18:34:39 UTC 2013


Hello,

Am 16.04.2013 19:16, schrieb Jan-Christoph Borchardt:
> We are about to improve the testing process so more people can 
> participate in that and help us make ownCloud better in the alpha and 
> beta phases. We always have a call for testing before but it’s 
> difficult to get people to actually participate, so we need to make 
> that easier.
>
> Please keep in mind that we have to make ownCloud work with many 
> different setups. We are not a hosted service where we control the 
> server and the configuration. Honestly, lots of the issues are very 
> specific and can be solved either by having someone on the forum look 
> at it or by using a more common setup (basic LAMP stack for instance).
> If we as devs would be on the forum and answer support requests all 
> the time which oftentimes pertain to very specific setups, we wouldn’t 
> have time developing ownCloud further.
>
> As said before, we get tons of positive feedback as well, and that 
> everything works without problems. Of course when people have problems 
> then it’s voiced very prominently. Next step is to head on over to 
> http://github.com/owncloud/core/issues, file an informative report and 
> help us fix it.
>
> And about the hostility: We have a code of conduct 
> http://owncloud.org/about/community-code-of-conduct/
> It should be self-evident that we all need to communicate like we want 
> to be communicated with. I know this is difficult online more than 
> when you talk to a person in private. But come on – if you only have 
> an angry and probably hurting answer, then better not say anything.

Any chances to have PPA's for the beta/alpha releases of the client for 
Ubuntu ?

That way I would test it automatically.

André



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