KMyMoney 4.6.6 - unable to delete or edit a transaction.

Tue Jun 5 12:50:08 UTC 2018

Hi Thomas,

To 'open' the account I follow the following procedure:

1. Click 'View' in the list of options above the 'Financial Summary'

2. In the drop down list I select 'Show all accounts'

 From there I thought I could mange the bad account.

Following your suggestions I was able to access the entry and found that 
the 'Transactions options' menu entries were all available. I decided to 
delete the transaction and remake it, pointing to the correct open 
account B1 this time. That worked correctly.

I thank all for the assistance given.

In respect of the 'old' version I am using, perhaps you can advise?

As I said, I am using Linux  Ubuntu xubuntu and download all packages 
from their distributions which results in updates and security being 
dealt with by them.

Joe is also using Linux, a Debian version and now has a working new version.

In respect of version 4.8.2, when I go to the relevant web page, under 
that heading I see:

"Binary packages are available from related Linux distributions and for 
32 and 64 bit Windows from the KDEdownload mirror network 
<http://download.kde.org/stable/kmymoney/4.8.2/>".

When I access that mirror network I find only src/, win32/ and win64/ 
are available. I do not see any Linux distribution.

I dual boot Windows 10 but avoid using it.

Eric

On 05/06/18 06:49, Thomas Baumgart wrote:
> Hi Eric,
>
> me again. So my idea of a closed account was in the right direction. I am glad that there is a logical explanation.
>
> When you say, you opened the account, do you mean you selected the ledger view for this account? That is not, what Jack meant. A closed account needs to be re-opened before you can modify transactions in it.
>
> Here's (one way) of doing that:
>
> - select the accounts view and right click on the closed account
> - select "Reopen account"
> - continue by selecting the ledger of this re-opened account,
> - right click on the transaction which should not belong there
> - select "Move to" and the account you want to have it in.
>
> Now the balance of this (re-opened) account should be zero again and you can close it (using Account/Close) once more.
>
> Hope this helps. If not, please let us know. We are very close to the solution of your problem.
>
> I wonder why you were able to enter this transaction in the first place. Newer versions won't allow you to do that.
>
> Regards
>
> Thomas
>
> On Montag, 4. Juni 2018 23:32:10 CEST Eric Watson wrote:
>
>> Hi Jack,
>>
>> I did say, I opened the closed account. However the "move" is grayed out
>> too.
>>
>> The "move" is available in account A1 but it just moves the origin, not
>> the destination.
>>
>> Eric
>>
>> On 04/06/18 22:17, Jack wrote:
>>> Maybe. Can you reopen that closed account?  If so, then you should be
>>> able to go to it's ledger, right click on the transaction, and "move"
>>> it to the correct account.  Then re-close the old account. No need to
>>> delete and recreate the transaction.
>>>
>>> If that doesn't work, I'll wait for Thomas' suggestion, and maybe he
>>> will have an idea why it allowed you to create a transfer to a closed
>>> account.  In addition, in theory, if you hover over the transaction, I
>>> think you really should get a tooltip saying something like "Unable to
>>> edit transaction for account 'name of closed account' which is closed."
>>>
>>> On 2018.06.04 17:09, Eric Watson wrote:
>>>> Hi Jack,
>>>>
>>>> Sorry about the name confusion.
>>>>
>>>>  From your suggestions I have found what has caused the problem but
>>>> cannot rectify it.
>>>>
>>>> It also has a name confusion! Last year I had a savings account (now
>>>> closed) with a name almost identical to the name of the account B1.
>>>> In fact I had to edit the account name to differentiate it
>>>>
>>>>   It appears that I made the transfer from A1 to the closed account
>>>> and it was accepted without error.
>>>>
>>>> I opened all accounts and found the £500 transfer in the closed
>>>> account. However, I cannot delete it from A1 or the closed account.
>>>>
>>>> Are you able to assist now we know the cause?
>>>>
>>>> Eric
>>>>
>>>> On 04/06/18 21:45, Jack wrote:
>>>>> On 2018.06.04 15:44, Eric Watson wrote:
>>>>>> Hi Jack,
>>>>>>
>>>>>> I will answer your suggestions in the order made:
>>>>> That was Thomas, although we both try to help. :-)  Your answers to
>>>>> my questions also helped clarify the situation, although not what is
>>>>> actually wrong.
>>>>>> In the category field, (Deposit, Transfer, Withdrawal) it shows as
>>>>>> a Transfer and both the Pay to and Transfer to are completed
>>>>>> correctly. I am aware of the error indications shown in KMM. I have
>>>>>> also noticed that in addition to the grayed out Transfer pop-up
>>>>>> list, the options above the Deposit, Transfer, Withdrawal are all
>>>>>> grayed out except for New.
>>>>> In the context menu, below the move and mark entries, there should
>>>>> also be two entries like "Go to B1" in one case showing the payee
>>>>> (Pay To) and the other case (Transfer To) being the account to which
>>>>> the funds should have gone.  If either of those are present, select
>>>>> them (one separate try for each) to see where it takes you.  If
>>>>> neither is present, I'm a bit at a loss.
>>>>>> I have used KMM for a number of years and never have had a problem
>>>>>> with correctly entering Transfers.
>>>>>>
>>>>>> Could I have created a black hole?
>>>>> Unlikely, but it appears that although the correct account shows in
>>>>> the "Transfer to" field, the money has not shown up there.
>>>>> One other place to look - in the Payees view, select the payee shown
>>>>> in the Pay To field (in case it wasn't on the context menu) and see
>>>>> how the transaction looks there.  See what the context menu (right
>>>>> click) looks like there also.
>>>>>> When hovering over any transaction I have never noticed a tool tip.
>>>>>> No tool tip appears in this case.
>>>>>>
>>>>>> The account A1 was created on 23/8/15 and the 'bad' entry was
>>>>>> created on 1/6/20
>>>>> When was account B1 created?
>>>>>> I used the KMM consistency tool and it reported, "Finished: data is
>>>>>> consistent". I downloaded KMM from Ubuntu and am not sure if your
>>>>>> latest version would work correctly in xubuntu, hence the old version.
>>>>>>
>>>>>> One further comment I have is that I have not transfered the money
>>>>>> to the wrong account because if £500 was entered in B1 all of the
>>>>>> accounts held in the bank are reconciled with those in KMM. I could
>>>>>> bodge the result by making a cash entry of £500 in B1.
>>>>> Just in case, go to the Accounts view and see if there might be an
>>>>> "extra" account present you didn't know about.  I don't think you
>>>>> will find one, but clearly things are not behaving how we think they
>>>>> should, and it's easy enough to look.
>>>>>> Eric
>>>>>>
>>>>>> On 04/06/18 20:15, Thomas Baumgart wrote:
>>>>>>> Hi Eric,
>>>>>>>
>>>>>>> see my comments inline below
>>>>>>>
>>>>>>> On Montag, 4. Juni 2018 19:16:17 CEST Eric Watson wrote:
>>>>>>>
>>>>>>>> Hi Jack,
>>>>>>>>
>>>>>>>> The actual pysical bank shows the transfer occurred correctly. It
>>>>>>>> is the
>>>>>>>> entries in KMM which are incorrect. Account A1 is less £500 but
>>>>>>>> account
>>>>>>>> B1 never received the transaction. Therefore the total Assets are
>>>>>>>> £500
>>>>>>>> less than they should be in KMM. (Not in the actual bank!). £500 has
>>>>>>>> gone missing in KMM!
>>>>>>> That means, the transaction was recorded in A1 but it does not
>>>>>>> have B1 assigned to it. If you look at the transaction form when
>>>>>>> this transaction is selected, what does it show in the category
>>>>>>> field? In case it is empty, the transaction should be shown in red
>>>>>>> and an exclamation mark inside a yellow triangle should be shown
>>>>>>> in the register. In case that icon is not visible, the category
>>>>>>> must have something in it (thanks to double-entry accounting I am
>>>>>>> very sure about this).
>>>>>>>
>>>>>>>> If I delete the transaction in A1 I can then re-make it and
>>>>>>>> hopefully,
>>>>>>>> this time it will show as a deposit by transfer in B1, making the
>>>>>>>> Assets
>>>>>>>> total correct.
>>>>>>> Yes, make sure to use B1 as the category or 'transfer to'.
>>>>>>>
>>>>>>>> Well, for some reason the money left one account but did not
>>>>>>>> appear in
>>>>>>>> the other in KMM.
>>>>>>> Please see above. I went somewhere and is not lost. There is no
>>>>>>> such thing as black holes in the KMyMoney application ;)
>>>>>>>
>>>>>>>> As  said in my post, yes I get a pop-up 'Transactions options'
>>>>>>>> list when
>>>>>>>> hovering over the entry but the only entries in the list which
>>>>>>>> are not
>>>>>>>> grayed out (unusable), are new, move or mark. Both delete and
>>>>>>>> edit are
>>>>>>>> grayed out.
>>>>>>> This seems to be the case, when you press the right mouse button.
>>>>>>> This opens the so called context menu for the transaction.
>>>>>>> Hovering means to move the mouse over the transaction and then
>>>>>>> waiting for a so called tool-tip to appear. It could be, that
>>>>>>> nothing happens which is OK. In case KMyMoney identifies a problem
>>>>>>> it will tell you in this tool-tip.
>>>>>>>
>>>>>>> On the other hand, 4.6.6 is rather old. Could it be, that the
>>>>>>> transaction's post date is prior to the opening date of the
>>>>>>> account? You can see the account's opening date by selecting
>>>>>>> Account/Edit. It is one of the things I could think of why
>>>>>>> KMyMoney does not allow you to change the transaction.
>>>>>>>
>>>>>>>> On the same day, at the same time I made an identical £500
>>>>>>>> transfer from
>>>>>>>> A1 to C1 and the 'Transaction options' list is correct, all
>>>>>>>> entries are
>>>>>>>> available, none grayed out and the transaction took place correctly.
>>>>>>>>
>>>>>>>> The error therefore is; why are some entries grayed out? Also,
>>>>>>>> why did
>>>>>>>> the transfer not appear in the other account?
>>>>>>> I hope I gave some explanations to both of the questions.
>>>>>>>> I have saved the file but don't know what you mean by, "consistency
>>>>>>>> check". It opens ok again without any change.
>>>>>>> See the menu Tools/Consistency check. You can run it manually and
>>>>>>> KMyMoney (at least newer versions and I am not sure about 4.6.6
>>>>>>> right now) runs it automatically as part of the save operation. If
>>>>>>> you run it manually I expect it not to show any problems.
>>>>>>>
>>>>>>> In case all this does not help, please let us know what you found
>>>>>>> out while looking at the various things I mentioned above. We will
>>>>>>> get you going.
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Thomas
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> On 04/06/18 17:29, Jack wrote:
>>>>>>>>> On 2018.06.04 11:40, Eric Watson wrote:
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> In my Ledger I have and entry which was made as a payment
>>>>>>>>>> transfer of
>>>>>>>>>> funds to a savings account in the Ledger.
>>>>>>>>>>
>>>>>>>>>> The funds were never actually transferred but are recorded in the
>>>>>>>>>> originating account as transferred.
>>>>>>>>>>
>>>>>>>>>> eg. A1 account transfers £500 to B1 account. A1 account total is
>>>>>>>>>> correct but B1 account is £500 short.
>>>>>>>>>>
>>>>>>>>>> I would like to delete the entry in A1 account and remake it so
>>>>>>>>>> the
>>>>>>>>>> transfer amount appears in the B1 account.
>>>>>>>>>>
>>>>>>>>>> When I right click on the bad entry I get the Transfer options
>>>>>>>>>> menu.
>>>>>>>>>> On this menu both edit and delete are grayed out leaving the only
>>>>>>>>>> options, new, move or mark.
>>>>>>>>>>
>>>>>>>>>> Advice would be appreciated please.
>>>>>>>>>>
>>>>>>>>>> Eric
>>>>>>>>> Just to be sure I understand, you created a transaction which
>>>>>>>>> transferred £500 from account A1 to account B1, and the bank
>>>>>>>>> does show
>>>>>>>>> the money has left A1, but it has not yet arrived in B1.
>>>>>>>>> However, I am
>>>>>>>>> not sure what you are trying to do.  If you delete the transaction
>>>>>>>>> from A1, then will it not have £500 extra?  Also, since KMM follows
>>>>>>>>> the principles of double entry bookkeeping, any money leaving one
>>>>>>>>> account has to be added to some other account.
>>>>>>>>>
>>>>>>>>> However, if the program will not let you edit the transaction,
>>>>>>>>> we have
>>>>>>>>> to figure out why.  If it will let you move or mark it, then it
>>>>>>>>> really
>>>>>>>>> should let you edit or delete.  If you just hover the mouse over
>>>>>>>>> the
>>>>>>>>> transaction, is there any popup indicating any sort of error
>>>>>>>>> condition?  If you save the file, does the consistency check
>>>>>>>>> show any
>>>>>>>>> error about that transaction?
>>>>>>>>>
>>>>>>>>> Jack

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