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Hi Thomas,<br>
<br>
To 'open' the account I follow the following procedure:<br>
<br>
1. Click 'View' in the list of options above the 'Financial Summary'<br>
<br>
2. In the drop down list I select 'Show all accounts'<br>
<br>
From there I thought I could mange the bad account.<br>
<br>
Following your suggestions I was able to access the entry and found
that the 'Transactions options' menu entries were all available. I
decided to delete the transaction and remake it, pointing to the
correct open account B1 this time. That worked correctly.<br>
<br>
I thank all for the assistance given.<br>
<br>
In respect of the 'old' version I am using, perhaps you can advise?<br>
<br>
As I said, I am using Linux Ubuntu xubuntu and download all
packages from their distributions which results in updates and
security being dealt with by them.<br>
<br>
Joe is also using Linux, a Debian version and now has a working new
version.<br>
<br>
In respect of version 4.8.2, when I go to the relevant web page,
under that heading I see:<br>
<br>
"<span style="color: rgb(68, 68, 68); font-family: "Liberation
Sans", "Bitstream Vera Sans", sans-serif;
font-size: 13.3333px; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: justify;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255); text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">Binary packages are available from
related Linux distributions and for 32 and 64 bit Windows from the
KDE<span> </span></span><a
href="http://download.kde.org/stable/kmymoney/4.8.2/"
class="piwik_link" style="margin: 0px; padding: 0px; border: 0px;
outline: 0px; font-size: 13.3333px; vertical-align: baseline;
background: rgb(255, 255, 255); color: rgb(35, 94, 154);
text-decoration: none; font-family: "Liberation Sans",
"Bitstream Vera Sans", sans-serif; font-style: normal;
font-variant-ligatures: normal; font-variant-caps: normal;
font-weight: 400; letter-spacing: normal; orphans: 2; text-align:
justify; text-indent: 0px; text-transform: none; white-space:
normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width:
0px;">download mirror network</a><span style="color: rgb(68, 68,
68); font-family: "Liberation Sans", "Bitstream
Vera Sans", sans-serif; font-size: 13.3333px; font-style:
normal; font-variant-ligatures: normal; font-variant-caps: normal;
font-weight: 400; letter-spacing: normal; orphans: 2; text-align:
justify; text-indent: 0px; text-transform: none; white-space:
normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width:
0px; background-color: rgb(255, 255, 255); text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">".<br>
</span><br>
When I access that mirror network I find only src/, win32/ and
win64/ are available. I do not see any Linux distribution.<br>
<br>
I dual boot Windows 10 but avoid using it.<br>
<br>
Eric<br>
<br>
<br>
<div class="moz-cite-prefix">On 05/06/18 06:49, Thomas Baumgart
wrote:<br>
</div>
<blockquote type="cite" cite="mid:19108605.91TzTr3ZSv@thb-nb">
<pre wrap="">Hi Eric,
me again. So my idea of a closed account was in the right direction. I am glad that there is a logical explanation.
When you say, you opened the account, do you mean you selected the ledger view for this account? That is not, what Jack meant. A closed account needs to be re-opened before you can modify transactions in it.
Here's (one way) of doing that:
- select the accounts view and right click on the closed account
- select "Reopen account"
- continue by selecting the ledger of this re-opened account,
- right click on the transaction which should not belong there
- select "Move to" and the account you want to have it in.
Now the balance of this (re-opened) account should be zero again and you can close it (using Account/Close) once more.
Hope this helps. If not, please let us know. We are very close to the solution of your problem.
I wonder why you were able to enter this transaction in the first place. Newer versions won't allow you to do that.
Regards
Thomas
On Montag, 4. Juni 2018 23:32:10 CEST Eric Watson wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi Jack,
I did say, I opened the closed account. However the "move" is grayed out
too.
The "move" is available in account A1 but it just moves the origin, not
the destination.
Eric
On 04/06/18 22:17, Jack wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Maybe. Can you reopen that closed account? If so, then you should be
able to go to it's ledger, right click on the transaction, and "move"
it to the correct account. Then re-close the old account. No need to
delete and recreate the transaction.
If that doesn't work, I'll wait for Thomas' suggestion, and maybe he
will have an idea why it allowed you to create a transfer to a closed
account. In addition, in theory, if you hover over the transaction, I
think you really should get a tooltip saying something like "Unable to
edit transaction for account 'name of closed account' which is closed."
On 2018.06.04 17:09, Eric Watson wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi Jack,
Sorry about the name confusion.
>From your suggestions I have found what has caused the problem but
cannot rectify it.
It also has a name confusion! Last year I had a savings account (now
closed) with a name almost identical to the name of the account B1.
In fact I had to edit the account name to differentiate it
It appears that I made the transfer from A1 to the closed account
and it was accepted without error.
I opened all accounts and found the £500 transfer in the closed
account. However, I cannot delete it from A1 or the closed account.
Are you able to assist now we know the cause?
Eric
On 04/06/18 21:45, Jack wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On 2018.06.04 15:44, Eric Watson wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi Jack,
I will answer your suggestions in the order made:
</pre>
</blockquote>
<pre wrap="">That was Thomas, although we both try to help. :-) Your answers to
my questions also helped clarify the situation, although not what is
actually wrong.
</pre>
<blockquote type="cite">
<pre wrap="">
In the category field, (Deposit, Transfer, Withdrawal) it shows as
a Transfer and both the Pay to and Transfer to are completed
correctly. I am aware of the error indications shown in KMM. I have
also noticed that in addition to the grayed out Transfer pop-up
list, the options above the Deposit, Transfer, Withdrawal are all
grayed out except for New.
</pre>
</blockquote>
<pre wrap="">In the context menu, below the move and mark entries, there should
also be two entries like "Go to B1" in one case showing the payee
(Pay To) and the other case (Transfer To) being the account to which
the funds should have gone. If either of those are present, select
them (one separate try for each) to see where it takes you. If
neither is present, I'm a bit at a loss.
</pre>
<blockquote type="cite">
<pre wrap="">
I have used KMM for a number of years and never have had a problem
with correctly entering Transfers.
Could I have created a black hole?
</pre>
</blockquote>
<pre wrap="">Unlikely, but it appears that although the correct account shows in
the "Transfer to" field, the money has not shown up there.
One other place to look - in the Payees view, select the payee shown
in the Pay To field (in case it wasn't on the context menu) and see
how the transaction looks there. See what the context menu (right
click) looks like there also.
</pre>
<blockquote type="cite">
<pre wrap="">
When hovering over any transaction I have never noticed a tool tip.
No tool tip appears in this case.
The account A1 was created on 23/8/15 and the 'bad' entry was
created on 1/6/20
</pre>
</blockquote>
<pre wrap="">When was account B1 created?
</pre>
<blockquote type="cite">
<pre wrap="">
I used the KMM consistency tool and it reported, "Finished: data is
consistent". I downloaded KMM from Ubuntu and am not sure if your
latest version would work correctly in xubuntu, hence the old version.
One further comment I have is that I have not transfered the money
to the wrong account because if £500 was entered in B1 all of the
accounts held in the bank are reconciled with those in KMM. I could
bodge the result by making a cash entry of £500 in B1.
</pre>
</blockquote>
<pre wrap="">Just in case, go to the Accounts view and see if there might be an
"extra" account present you didn't know about. I don't think you
will find one, but clearly things are not behaving how we think they
should, and it's easy enough to look.
</pre>
<blockquote type="cite">
<pre wrap="">
Eric
On 04/06/18 20:15, Thomas Baumgart wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi Eric,
see my comments inline below
On Montag, 4. Juni 2018 19:16:17 CEST Eric Watson wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi Jack,
The actual pysical bank shows the transfer occurred correctly. It
is the
entries in KMM which are incorrect. Account A1 is less £500 but
account
B1 never received the transaction. Therefore the total Assets are
£500
less than they should be in KMM. (Not in the actual bank!). £500 has
gone missing in KMM!
</pre>
</blockquote>
<pre wrap="">That means, the transaction was recorded in A1 but it does not
have B1 assigned to it. If you look at the transaction form when
this transaction is selected, what does it show in the category
field? In case it is empty, the transaction should be shown in red
and an exclamation mark inside a yellow triangle should be shown
in the register. In case that icon is not visible, the category
must have something in it (thanks to double-entry accounting I am
very sure about this).
</pre>
<blockquote type="cite">
<pre wrap="">If I delete the transaction in A1 I can then re-make it and
hopefully,
this time it will show as a deposit by transfer in B1, making the
Assets
total correct.
</pre>
</blockquote>
<pre wrap="">Yes, make sure to use B1 as the category or 'transfer to'.
</pre>
<blockquote type="cite">
<pre wrap="">Well, for some reason the money left one account but did not
appear in
the other in KMM.
</pre>
</blockquote>
<pre wrap="">Please see above. I went somewhere and is not lost. There is no
such thing as black holes in the KMyMoney application ;)
</pre>
<blockquote type="cite">
<pre wrap="">As said in my post, yes I get a pop-up 'Transactions options'
list when
hovering over the entry but the only entries in the list which
are not
grayed out (unusable), are new, move or mark. Both delete and
edit are
grayed out.
</pre>
</blockquote>
<pre wrap="">This seems to be the case, when you press the right mouse button.
This opens the so called context menu for the transaction.
Hovering means to move the mouse over the transaction and then
waiting for a so called tool-tip to appear. It could be, that
nothing happens which is OK. In case KMyMoney identifies a problem
it will tell you in this tool-tip.
On the other hand, 4.6.6 is rather old. Could it be, that the
transaction's post date is prior to the opening date of the
account? You can see the account's opening date by selecting
Account/Edit. It is one of the things I could think of why
KMyMoney does not allow you to change the transaction.
</pre>
<blockquote type="cite">
<pre wrap="">On the same day, at the same time I made an identical £500
transfer from
A1 to C1 and the 'Transaction options' list is correct, all
entries are
available, none grayed out and the transaction took place correctly.
The error therefore is; why are some entries grayed out? Also,
why did
the transfer not appear in the other account?
</pre>
</blockquote>
<pre wrap="">I hope I gave some explanations to both of the questions.
</pre>
<blockquote type="cite">
<pre wrap="">I have saved the file but don't know what you mean by, "consistency
check". It opens ok again without any change.
</pre>
</blockquote>
<pre wrap="">See the menu Tools/Consistency check. You can run it manually and
KMyMoney (at least newer versions and I am not sure about 4.6.6
right now) runs it automatically as part of the save operation. If
you run it manually I expect it not to show any problems.
In case all this does not help, please let us know what you found
out while looking at the various things I mentioned above. We will
get you going.
Regards
Thomas
</pre>
<blockquote type="cite">
<pre wrap="">On 04/06/18 17:29, Jack wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On 2018.06.04 11:40, Eric Watson wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi,
In my Ledger I have and entry which was made as a payment
transfer of
funds to a savings account in the Ledger.
The funds were never actually transferred but are recorded in the
originating account as transferred.
eg. A1 account transfers £500 to B1 account. A1 account total is
correct but B1 account is £500 short.
I would like to delete the entry in A1 account and remake it so
the
transfer amount appears in the B1 account.
When I right click on the bad entry I get the Transfer options
menu.
On this menu both edit and delete are grayed out leaving the only
options, new, move or mark.
Advice would be appreciated please.
Eric
</pre>
</blockquote>
<pre wrap="">Just to be sure I understand, you created a transaction which
transferred £500 from account A1 to account B1, and the bank
does show
the money has left A1, but it has not yet arrived in B1.
However, I am
not sure what you are trying to do. If you delete the transaction
from A1, then will it not have £500 extra? Also, since KMM follows
the principles of double entry bookkeeping, any money leaving one
account has to be added to some other account.
However, if the program will not let you edit the transaction,
we have
to figure out why. If it will let you move or mark it, then it
really
should let you edit or delete. If you just hover the mouse over
the
transaction, is there any popup indicating any sort of error
condition? If you save the file, does the consistency check
show any
error about that transaction?
Jack
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">
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</blockquote>
<pre wrap="">
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<pre wrap="">
</pre>
</blockquote>
<pre wrap="">
</pre>
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<pre wrap="">
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<pre wrap="">
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</blockquote>
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