KMyMoney 4.6.6 - unable to delete or edit a transaction.
Thomas Baumgart
thb at net-bembel.de
Tue Jun 5 05:49:23 UTC 2018
Hi Eric,
me again. So my idea of a closed account was in the right direction. I am glad that there is a logical explanation.
When you say, you opened the account, do you mean you selected the ledger view for this account? That is not, what Jack meant. A closed account needs to be re-opened before you can modify transactions in it.
Here's (one way) of doing that:
- select the accounts view and right click on the closed account
- select "Reopen account"
- continue by selecting the ledger of this re-opened account,
- right click on the transaction which should not belong there
- select "Move to" and the account you want to have it in.
Now the balance of this (re-opened) account should be zero again and you can close it (using Account/Close) once more.
Hope this helps. If not, please let us know. We are very close to the solution of your problem.
I wonder why you were able to enter this transaction in the first place. Newer versions won't allow you to do that.
Regards
Thomas
On Montag, 4. Juni 2018 23:32:10 CEST Eric Watson wrote:
> Hi Jack,
>
> I did say, I opened the closed account. However the "move" is grayed out
> too.
>
> The "move" is available in account A1 but it just moves the origin, not
> the destination.
>
> Eric
>
> On 04/06/18 22:17, Jack wrote:
> > Maybe. Can you reopen that closed account? If so, then you should be
> > able to go to it's ledger, right click on the transaction, and "move"
> > it to the correct account. Then re-close the old account. No need to
> > delete and recreate the transaction.
> >
> > If that doesn't work, I'll wait for Thomas' suggestion, and maybe he
> > will have an idea why it allowed you to create a transfer to a closed
> > account. In addition, in theory, if you hover over the transaction, I
> > think you really should get a tooltip saying something like "Unable to
> > edit transaction for account 'name of closed account' which is closed."
> >
> > On 2018.06.04 17:09, Eric Watson wrote:
> >> Hi Jack,
> >>
> >> Sorry about the name confusion.
> >>
> >> From your suggestions I have found what has caused the problem but
> >> cannot rectify it.
> >>
> >> It also has a name confusion! Last year I had a savings account (now
> >> closed) with a name almost identical to the name of the account B1.
> >> In fact I had to edit the account name to differentiate it
> >>
> >> It appears that I made the transfer from A1 to the closed account
> >> and it was accepted without error.
> >>
> >> I opened all accounts and found the £500 transfer in the closed
> >> account. However, I cannot delete it from A1 or the closed account.
> >>
> >> Are you able to assist now we know the cause?
> >>
> >> Eric
> >>
> >> On 04/06/18 21:45, Jack wrote:
> >>> On 2018.06.04 15:44, Eric Watson wrote:
> >>>> Hi Jack,
> >>>>
> >>>> I will answer your suggestions in the order made:
> >>> That was Thomas, although we both try to help. :-) Your answers to
> >>> my questions also helped clarify the situation, although not what is
> >>> actually wrong.
> >>>>
> >>>> In the category field, (Deposit, Transfer, Withdrawal) it shows as
> >>>> a Transfer and both the Pay to and Transfer to are completed
> >>>> correctly. I am aware of the error indications shown in KMM. I have
> >>>> also noticed that in addition to the grayed out Transfer pop-up
> >>>> list, the options above the Deposit, Transfer, Withdrawal are all
> >>>> grayed out except for New.
> >>> In the context menu, below the move and mark entries, there should
> >>> also be two entries like "Go to B1" in one case showing the payee
> >>> (Pay To) and the other case (Transfer To) being the account to which
> >>> the funds should have gone. If either of those are present, select
> >>> them (one separate try for each) to see where it takes you. If
> >>> neither is present, I'm a bit at a loss.
> >>>>
> >>>> I have used KMM for a number of years and never have had a problem
> >>>> with correctly entering Transfers.
> >>>>
> >>>> Could I have created a black hole?
> >>> Unlikely, but it appears that although the correct account shows in
> >>> the "Transfer to" field, the money has not shown up there.
> >>> One other place to look - in the Payees view, select the payee shown
> >>> in the Pay To field (in case it wasn't on the context menu) and see
> >>> how the transaction looks there. See what the context menu (right
> >>> click) looks like there also.
> >>>>
> >>>> When hovering over any transaction I have never noticed a tool tip.
> >>>> No tool tip appears in this case.
> >>>>
> >>>> The account A1 was created on 23/8/15 and the 'bad' entry was
> >>>> created on 1/6/20
> >>> When was account B1 created?
> >>>>
> >>>> I used the KMM consistency tool and it reported, "Finished: data is
> >>>> consistent". I downloaded KMM from Ubuntu and am not sure if your
> >>>> latest version would work correctly in xubuntu, hence the old version.
> >>>>
> >>>> One further comment I have is that I have not transfered the money
> >>>> to the wrong account because if £500 was entered in B1 all of the
> >>>> accounts held in the bank are reconciled with those in KMM. I could
> >>>> bodge the result by making a cash entry of £500 in B1.
> >>> Just in case, go to the Accounts view and see if there might be an
> >>> "extra" account present you didn't know about. I don't think you
> >>> will find one, but clearly things are not behaving how we think they
> >>> should, and it's easy enough to look.
> >>>>
> >>>> Eric
> >>>>
> >>>> On 04/06/18 20:15, Thomas Baumgart wrote:
> >>>>> Hi Eric,
> >>>>>
> >>>>> see my comments inline below
> >>>>>
> >>>>> On Montag, 4. Juni 2018 19:16:17 CEST Eric Watson wrote:
> >>>>>
> >>>>>> Hi Jack,
> >>>>>>
> >>>>>> The actual pysical bank shows the transfer occurred correctly. It
> >>>>>> is the
> >>>>>> entries in KMM which are incorrect. Account A1 is less £500 but
> >>>>>> account
> >>>>>> B1 never received the transaction. Therefore the total Assets are
> >>>>>> £500
> >>>>>> less than they should be in KMM. (Not in the actual bank!). £500 has
> >>>>>> gone missing in KMM!
> >>>>> That means, the transaction was recorded in A1 but it does not
> >>>>> have B1 assigned to it. If you look at the transaction form when
> >>>>> this transaction is selected, what does it show in the category
> >>>>> field? In case it is empty, the transaction should be shown in red
> >>>>> and an exclamation mark inside a yellow triangle should be shown
> >>>>> in the register. In case that icon is not visible, the category
> >>>>> must have something in it (thanks to double-entry accounting I am
> >>>>> very sure about this).
> >>>>>
> >>>>>> If I delete the transaction in A1 I can then re-make it and
> >>>>>> hopefully,
> >>>>>> this time it will show as a deposit by transfer in B1, making the
> >>>>>> Assets
> >>>>>> total correct.
> >>>>> Yes, make sure to use B1 as the category or 'transfer to'.
> >>>>>
> >>>>>> Well, for some reason the money left one account but did not
> >>>>>> appear in
> >>>>>> the other in KMM.
> >>>>> Please see above. I went somewhere and is not lost. There is no
> >>>>> such thing as black holes in the KMyMoney application ;)
> >>>>>
> >>>>>> As said in my post, yes I get a pop-up 'Transactions options'
> >>>>>> list when
> >>>>>> hovering over the entry but the only entries in the list which
> >>>>>> are not
> >>>>>> grayed out (unusable), are new, move or mark. Both delete and
> >>>>>> edit are
> >>>>>> grayed out.
> >>>>> This seems to be the case, when you press the right mouse button.
> >>>>> This opens the so called context menu for the transaction.
> >>>>> Hovering means to move the mouse over the transaction and then
> >>>>> waiting for a so called tool-tip to appear. It could be, that
> >>>>> nothing happens which is OK. In case KMyMoney identifies a problem
> >>>>> it will tell you in this tool-tip.
> >>>>>
> >>>>> On the other hand, 4.6.6 is rather old. Could it be, that the
> >>>>> transaction's post date is prior to the opening date of the
> >>>>> account? You can see the account's opening date by selecting
> >>>>> Account/Edit. It is one of the things I could think of why
> >>>>> KMyMoney does not allow you to change the transaction.
> >>>>>
> >>>>>> On the same day, at the same time I made an identical £500
> >>>>>> transfer from
> >>>>>> A1 to C1 and the 'Transaction options' list is correct, all
> >>>>>> entries are
> >>>>>> available, none grayed out and the transaction took place correctly.
> >>>>>>
> >>>>>> The error therefore is; why are some entries grayed out? Also,
> >>>>>> why did
> >>>>>> the transfer not appear in the other account?
> >>>>> I hope I gave some explanations to both of the questions.
> >>>>>> I have saved the file but don't know what you mean by, "consistency
> >>>>>> check". It opens ok again without any change.
> >>>>> See the menu Tools/Consistency check. You can run it manually and
> >>>>> KMyMoney (at least newer versions and I am not sure about 4.6.6
> >>>>> right now) runs it automatically as part of the save operation. If
> >>>>> you run it manually I expect it not to show any problems.
> >>>>>
> >>>>> In case all this does not help, please let us know what you found
> >>>>> out while looking at the various things I mentioned above. We will
> >>>>> get you going.
> >>>>>
> >>>>>
> >>>>> Regards
> >>>>>
> >>>>> Thomas
> >>>>>
> >>>>>
> >>>>>
> >>>>>> On 04/06/18 17:29, Jack wrote:
> >>>>>>> On 2018.06.04 11:40, Eric Watson wrote:
> >>>>>>>> Hi,
> >>>>>>>>
> >>>>>>>> In my Ledger I have and entry which was made as a payment
> >>>>>>>> transfer of
> >>>>>>>> funds to a savings account in the Ledger.
> >>>>>>>>
> >>>>>>>> The funds were never actually transferred but are recorded in the
> >>>>>>>> originating account as transferred.
> >>>>>>>>
> >>>>>>>> eg. A1 account transfers £500 to B1 account. A1 account total is
> >>>>>>>> correct but B1 account is £500 short.
> >>>>>>>>
> >>>>>>>> I would like to delete the entry in A1 account and remake it so
> >>>>>>>> the
> >>>>>>>> transfer amount appears in the B1 account.
> >>>>>>>>
> >>>>>>>> When I right click on the bad entry I get the Transfer options
> >>>>>>>> menu.
> >>>>>>>> On this menu both edit and delete are grayed out leaving the only
> >>>>>>>> options, new, move or mark.
> >>>>>>>>
> >>>>>>>> Advice would be appreciated please.
> >>>>>>>>
> >>>>>>>> Eric
> >>>>>>> Just to be sure I understand, you created a transaction which
> >>>>>>> transferred £500 from account A1 to account B1, and the bank
> >>>>>>> does show
> >>>>>>> the money has left A1, but it has not yet arrived in B1.
> >>>>>>> However, I am
> >>>>>>> not sure what you are trying to do. If you delete the transaction
> >>>>>>> from A1, then will it not have £500 extra? Also, since KMM follows
> >>>>>>> the principles of double entry bookkeeping, any money leaving one
> >>>>>>> account has to be added to some other account.
> >>>>>>>
> >>>>>>> However, if the program will not let you edit the transaction,
> >>>>>>> we have
> >>>>>>> to figure out why. If it will let you move or mark it, then it
> >>>>>>> really
> >>>>>>> should let you edit or delete. If you just hover the mouse over
> >>>>>>> the
> >>>>>>> transaction, is there any popup indicating any sort of error
> >>>>>>> condition? If you save the file, does the consistency check
> >>>>>>> show any
> >>>>>>> error about that transaction?
> >>>>>>>
> >>>>>>> Jack
> >>>>
> >>>
> >>
> >
>
--
Regards
Thomas Baumgart
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