[Digikam-users] canon cameras identified by ubuntu 12.04 and digikam but no access to image-files

Anders Stedtlund falolaf at gmail.com
Sun Aug 25 16:27:28 BST 2013

Hi Javier,

Is it possible for you to use an external card reader instead of connecting
the camera? I've taken that path because of problems you describe...

Maybe not the solution for you but...


2013/8/23 Javier Hurtado <kontakt at jhurtado.de>

>  hello.
> i don't know what to do. i am a photographer and used to have an old xp
> computer, which has been replaced by an ubuntu 12.04  and a windows 7
> machines. on windows xp i used the canon software with no problems. now
> none of the two machines will do the job. (the windows 7 machine has a
> problem with drivers that it doesn't want to install and i am fed up with
> it, because i cannot find a solution anywhere. i even have purchased
> drivereasy to install the missing drivers, but even these program will not
> do it. if someone could help me out with this i would appreciate it a lot.)
> the ubuntu machine recognizes the cameras same as digikam, but as long as
> i want to access the image-files in the cameras, it pops up following
> message:
> "Failed to connect to the camera. Please make sure it is connected
> properly and turned on. Would you like to try again?"
> i have a canon eos 500D and an ixus115 HS. i have the same problems on
> both cameras on both computers. i have already tried it out on a third
> windows 7 computer. on this machine the computer recognizes each camera and
> installs the correct drivers automatically.
> i am not a computer-geek, but i am far enough to know that windows is
> everything but a user-friendly system, which has made my life more
> difficult for the past 20 years. about ubuntu i know that it is a much
> better and reliable system, however only if you know the technical
> background...
> i am new with ubuntu and fed up with windows, nevertheless most of the
> programs i use work just on windows. therefore i am looking forward to be
> able to use all the alternative linux programs, but since i don't
> understand most of it, i feel like stranded. i really need these
> applications to work as they should. i am really desperate. i hope somebody
> can help me out with this.
> looking forward for a reply from your side
> kind regards
> javier
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