[Digikam-users] canon cameras identified by ubuntu 12.04 and digikam but no access to image-files

Javier Hurtado kontakt at jhurtado.de
Fri Aug 23 16:17:04 BST 2013


i don't know what to do. i am a photographer and used to have an old xp 
computer, which has been replaced by an ubuntu 12.04  and a windows 7 
machines. on windows xp i used the canon software with no problems. now 
none of the two machines will do the job. (the windows 7 machine has a 
problem with drivers that it doesn't want to install and i am fed up 
with it, because i cannot find a solution anywhere. i even have 
purchased drivereasy to install the missing drivers, but even these 
program will not do it. if someone could help me out with this i would 
appreciate it a lot.)

the ubuntu machine recognizes the cameras same as digikam, but as long 
as i want to access the image-files in the cameras, it pops up following 

"Failed to connect to the camera. Please make sure it is connected 
properly and turned on. Would you like to try again?"

i have a canon eos 500D and an ixus115 HS. i have the same problems on 
both cameras on both computers. i have already tried it out on a third 
windows 7 computer. on this machine the computer recognizes each camera 
and installs the correct drivers automatically.

i am not a computer-geek, but i am far enough to know that windows is 
everything but a user-friendly system, which has made my life more 
difficult for the past 20 years. about ubuntu i know that it is a much 
better and reliable system, however only if you know the technical 

i am new with ubuntu and fed up with windows, nevertheless most of the 
programs i use work just on windows. therefore i am looking forward to 
be able to use all the alternative linux programs, but since i don't 
understand most of it, i feel like stranded. i really need these 
applications to work as they should. i am really desperate. i hope 
somebody can help me out with this.

looking forward for a reply from your side
kind regards


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