Jared list-tellico at
Wed Jan 8 02:36:36 GMT 2020

Ha.  Cached data can get you every time.  :-)

Yeah, they had major downtime recently.  Was tracking them delay waiting
to begin working on my collection, then ran into this.  They're planning
on moving back to the latest version of everything relatively soon, so
if that's the issue then it's probably best to just wait for that final
restore to happen and then check and adjust as needed from there.

If you'd like, I can keep an eye on it and let you know once they're
fully back up and running.


On 1/7/20 7:30 PM, Robby Stephenson wrote:
> On Tue, Jan 7, 2020 at 7:42 PM Jared <list-tellico at
> <mailto:list-tellico at>> wrote:
>     On 1/7/20 7:28 AM, Robby Stephenson wrote:
>>     My test searches successfully include Genre, Publisher, and
>>     Developer. Let me know an example that doesn't work and I'll poke
>>     at it. Which version of Tellico are you using? Tellico also tries
>>     to cache that data to avoid overloading the search API too much,
>>     I can check if there might be a bug there.
>     Huh. I'm using 3.2.3. Tried with a few random games for different
>     platforms. If I recall correctly, Bit.Trip Saga, Kirby's Dream
>     Course, and Uncharted 2. All failed to populate those fields.
>     Can't think of what I'd be doing differently than you. Any ideas,
>     or suggestions on how to better troubleshoot?
> Ah, it looks like there was an API downtime and they switched to a
> different endpoint, and seemingly reverted to an older API. I'll have
> to dig into that further.
> The regular search is working but not the calls to get the
> Genres/Publishers, or Developers info. I had good info on my tests
> since my cache was still present (Note to self, make sure your tests
> don't use cached data...)
> Thanks for bringing that to my attention!
> Robby

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