the utter failure of bugzilla (and us?)

[Aaron J. Seigo]

On Thursday, May 26, 2011 10:22:06 Anne-Marie Mahfouf wrote:
> Week-end of 4th - 5th June or 11th-12th or next one? I can setup a community

the platform sprint is next week, so those first dates won't work. 11/12th 
might ...

but before we go charging off on a bug crush weekend, i'd like to have some 
clarity on what we are trying to achieve with our bug handling processes.

e.g. it seems that to be effective we need a more agressive categorization of 
bugs into useful products/categories such as:

* libplasma, probably divided out into functional areas  (SVG, 
DataEngine/Services, Widgets, etc)
* one product per shell
* one product per plugin

(this, btw, is an area that i find bugzilla is not very easy to work with)

guidelines for when we close a bug without prejudice, e.g. "more than N 
releases old, insufficient feedback from user, non-critical functionality". we 
can't just keep letting reports float around because we're too concerned about 
closing things that might be able to be closed if magical fairies appear in 
bugzilla ;)

we need some way of gathering useful information for reference such as common 
backtrace "fingerprints" that point to invalid reports or known 
upstream/downstream issues somewhere that we can all find it and add to it. 
community.kde.org seems like a good place.

i suggested to asraniel on irc that he picks a few plugins at "random", 
gathers all the reports up on those, and then we focus on those BR's for the 
next few weeks. repeat ...

i'd really like to see us have, in other words, something like a strategy 
before we go off trying to slay the dragons :)

> webpage with batches of 5 reports

if we take just the most recently reported half of the reports, that's 150 
batches of 5! :)

-- 
Aaron J. Seigo
humru othro a kohnu se
GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA  EE75 D6B7 2EB1 A7F1 DB43

KDE core developer sponsored by Qt Development Frameworks
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 198 bytes
Desc: This is a digitally signed message part.
Url : http://mail.kde.org/pipermail/plasma-devel/attachments/20110527/ed755ec1/attachment-0001.sig