the utter failure of bugzilla (and us?)

[Martin Gräßlin]

----- Ursprüngliche Mitteilung -----
> Hi,
> 
> What about a massive bug crush week-end where all devels commit
> themselves to   triage and fix, that would clear out most of the reports
> as once you get into   it you tend to be more efficient as you know
> backtraces and all. This would   require people to commit to it because
> last bug squad I did (not Plasma) was   reduced to 2 people or so...
I do that from time to time for KWin and am not able to triage more than 20 bugs/hour. Sorry to say, but it doesn't scale and you don't notice the duplicates if several people are working on it.
> 
> Week-end of 4th - 5th June or 11th-12th or next one? I can setup a
> community   webpage with batches of 5 reports and blog about it. I am
> willing to get it   into action but it needs strong commitment from
> everyone.
> 
> Anne-Marie
> 
> 
> On Wednesday 25 May 2011 19:14:13 Aaron J. Seigo wrote:
> > hi ...
> > 
> > so, congratulations everyone, plasma is #3 in bugs.kde.org with over
> > 1300 reports:
> > 
> >     https://bugs.kde.org/weekly-bug-summary.cgi
> > 
> > trawling through some right now, it seems that probably ~5% are actual
> > issues, 5-15% more are things that could be improved, and the rest is
> > mostly duplicates, downstreams/upstream or flawed reports.
> > 
> > thing is, with 1300 reports, doing 1 per minute would take 21+ hours.
> > and with bugzilla it is a LOT more than 1 minute per bug. probably
> > closer to 10 for full inspection and resolution. which means 210
> > hours, at best.
> > 
> > that we got here is beyond me. i think the issues are obvious:
> > 
> > * we don't have a sufficient bug triage team
> > * the user community is enabled to stuff any crap they wish into the
> > database, making the signal-to-noise ratio absolutely horrid
> > * bugzilla is slow
> > * bugzilla has horrifically bad usability
> > 
> > we ought to find a way to improve on this situation, but tackling one
> > or more of the above.
> > 
> > i don't have any answers right now, just frustrations.
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