the utter failure of bugzilla (and us?)

Anne-Marie Mahfouf annemarie.mahfouf at free.fr
Thu May 26 10:22:06 CEST 2011


Hi,

What about a massive bug crush week-end where all devels commit themselves to 
triage and fix, that would clear out most of the reports as once you get into 
it you tend to be more efficient as you know backtraces and all. This would 
require people to commit to it because last bug squad I did (not Plasma) was 
reduced to 2 people or so...

Week-end of 4th - 5th June or 11th-12th or next one? I can setup a community 
webpage with batches of 5 reports and blog about it. I am willing to get it 
into action but it needs strong commitment from everyone.

Anne-Marie


On Wednesday 25 May 2011 19:14:13 Aaron J. Seigo wrote:
> hi ...
> 
> so, congratulations everyone, plasma is #3 in bugs.kde.org with over 1300
> reports:
> 
> 	https://bugs.kde.org/weekly-bug-summary.cgi
> 
> trawling through some right now, it seems that probably ~5% are actual
> issues, 5-15% more are things that could be improved, and the rest is
> mostly duplicates, downstreams/upstream or flawed reports.
> 
> thing is, with 1300 reports, doing 1 per minute would take 21+ hours. and
> with bugzilla it is a LOT more than 1 minute per bug. probably closer to
> 10 for full inspection and resolution. which means 210 hours, at best.
> 
> that we got here is beyond me. i think the issues are obvious:
> 
> * we don't have a sufficient bug triage team
> * the user community is enabled to stuff any crap they wish into the
> database, making the signal-to-noise ratio absolutely horrid
> * bugzilla is slow
> * bugzilla has horrifically bad usability
> 
> we ought to find a way to improve on this situation, but tackling one or
> more of the above.
> 
> i don't have any answers right now, just frustrations.


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