[Owncloud] disappointed users

[Chris]

Hi,

> On the other people with problems should help the
> developers with good and detailed bug reports and
> logfiles and description how to reproduce it.

i think thats a huge problem at the moment:

Often a user with a problem:

1. Creates an issue over at github completely ignoring
the guidelines for contributing and/or the issue template
2. Posting just an "i have the same problem" and don't
provide more infos or any needed infos at all
3. Thinks the community forums are the place to
report bugs or to reach the developers

I've seen many users posting their issues at the
community forums but never answered on a 
request for more informations / logfiles or on
the request to post their issue at the bugtracker.



--
View this message in context: http://owncloud.10557.n7.nabble.com/Controlling-cron-tasks-tp10436p10443.html
Sent from the ownCloud mailing list archive at Nabble.com.