[Owncloud] Bug reposts about ownCloud 2012 within bugs.owncloud.org

[Thomas Müller]

Hi Frank,

well the code might me the same, but the packages produced within OBS are not the same.

Here is a report as of today:
http://bugs.owncloud.org/thebuggenie/owncloud/issues/oc-675

>From my point of view nobody within the ownCloud community can do anything for the user at this point.
(I even thing only a few know about the packages and that they are different ;-) )

I think it's not a big issue at the moment, but might be in the future if the packages diverge more.

In case they will stay almost the same we/you shall consider to produce only one package for community and enterprise.


Don't get me wrong on that - I see an issue and I seek clarification. ;-)

Take care,

Tom


Am Mittwoch, dem 16.05.2012 um 18:42 schrieb Frank Karlitschek:
> Hi Thomas,
> 
> it´s perfectly fine to track the bugs on bugs.owncloud.org especially because the code is the same. So the bugs are also the same :-)
> 
> 
> Customers who pay us for support can be sure that their bugs are fixed very fast.
> 
> 
>  
> Frank
> 
> 
> 
> On 16.05.2012, at 18:22, Thomas Müller <thomas.mueller at tmit.eu> wrote:
> 
> > Gentlemen,
> > 
> > who are we going to handle bug reports on the enterprise packages of ownCloud?
> > Especially today issues have been reported against the ownCloud 2012 packages.
> > 
> > Shall we reject these issues within bugs.owncloud.org?
> > Assign them all to a specific user e.g. an ownCloud Inc account?
> > 
> > Currently the packages are almost identical and support one or the other makes technically no difference.
> > But as soon as they start to differ more it'll be not that easy.
> > 
> > In addition ownCloud Inc. wants to earn money for the support - seems odd to give free support on bugs.owncloud.org!
> > Don't bit the hand, which feeds (some) of us! ,-)
> > 
> > Take care,
> > 
> > 
> > Tom
> > 
> > 
> > -- 
> > Thomas Müller                 E-Mail: thomas.mueller at tmit.eu
> > 
> > _______________________________________________
> > Owncloud mailing list
> > Owncloud at kde.org
> > https://mail.kde.org/mailman/listinfo/owncloud
> 
> 
> -- 
> Frank Karlitschek (frank at owncloud.com)
> Chief Technology Officer
> ownCloud Inc.
> 
> Your Data, Your Cloud, Your Way!
> 
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