[Owncloud] Bug reposts about ownCloud 2012 within bugs.owncloud.org

[Frank Karlitschek]

Sure. Someone from ownCloud Inc. will look into the bugs of the commercial version.

Community members can ignore it of course. But it´s still helpful to have it in the same bugtracker because not every bug is about packaging. And if a bug is about the actual code then the bug effects both versions.


Frank



On 16.05.2012, at 18:52, Thomas Müller <thomas.mueller at tmit.eu> wrote:

> Hi Frank,
> 
> well the code might me the same, but the packages produced within OBS are not the same.
> 
> Here is a report as of today:
> http://bugs.owncloud.org/thebuggenie/owncloud/issues/oc-675
> 
>> From my point of view nobody within the ownCloud community can do anything for the user at this point.
> (I even thing only a few know about the packages and that they are different ;-) )
> 
> I think it's not a big issue at the moment, but might be in the future if the packages diverge more.
> 
> In case they will stay almost the same we/you shall consider to produce only one package for community and enterprise.
> 
> 
> Don't get me wrong on that - I see an issue and I seek clarification. ;-)
> 
> Take care,
> 
> Tom
> 
> 
> Am Mittwoch, dem 16.05.2012 um 18:42 schrieb Frank Karlitschek:
>> Hi Thomas,
>> 
>> it´s perfectly fine to track the bugs on bugs.owncloud.org especially because the code is the same. So the bugs are also the same :-)
>> 
>> 
>> Customers who pay us for support can be sure that their bugs are fixed very fast.
>> 
>> 
>> 
>> Frank
>> 
>> 
>> 
>> On 16.05.2012, at 18:22, Thomas Müller <thomas.mueller at tmit.eu> wrote:
>> 
>>> Gentlemen,
>>> 
>>> who are we going to handle bug reports on the enterprise packages of ownCloud?
>>> Especially today issues have been reported against the ownCloud 2012 packages.
>>> 
>>> Shall we reject these issues within bugs.owncloud.org?
>>> Assign them all to a specific user e.g. an ownCloud Inc account?
>>> 
>>> Currently the packages are almost identical and support one or the other makes technically no difference.
>>> But as soon as they start to differ more it'll be not that easy.
>>> 
>>> In addition ownCloud Inc. wants to earn money for the support - seems odd to give free support on bugs.owncloud.org!
>>> Don't bit the hand, which feeds (some) of us! ,-)
>>> 
>>> Take care,
>>> 
>>> 
>>> Tom
>>> 
>>> 
>>> -- 
>>> Thomas Müller                 E-Mail: thomas.mueller at tmit.eu
>>> 
>>> _______________________________________________
>>> Owncloud mailing list
>>> Owncloud at kde.org
>>> https://mail.kde.org/mailman/listinfo/owncloud
>> 
>> 
>> -- 
>> Frank Karlitschek (frank at owncloud.com)
>> Chief Technology Officer
>> ownCloud Inc.
>> 
>> Your Data, Your Cloud, Your Way!
>> 
>> ownCloud GmbH, GF: Markus Rex, Holger Dyroff
>> Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)


-- 
Frank Karlitschek (frank at owncloud.com)
Chief Technology Officer
ownCloud Inc.

Your Data, Your Cloud, Your Way!

ownCloud GmbH, GF: Markus Rex, Holger Dyroff
Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)