[Owncloud] Bug reposts about ownCloud 2012 within bugs.owncloud.org

[Frank Karlitschek]

Hi Thomas,

it´s perfectly fine to track the bugs on bugs.owncloud.org especially because the code is the same. So the bugs are also the same :-)


Customers who pay us for support can be sure that their bugs are fixed very fast.


 
Frank



On 16.05.2012, at 18:22, Thomas Müller <thomas.mueller at tmit.eu> wrote:

> Gentlemen,
> 
> who are we going to handle bug reports on the enterprise packages of ownCloud?
> Especially today issues have been reported against the ownCloud 2012 packages.
> 
> Shall we reject these issues within bugs.owncloud.org?
> Assign them all to a specific user e.g. an ownCloud Inc account?
> 
> Currently the packages are almost identical and support one or the other makes technically no difference.
> But as soon as they start to differ more it'll be not that easy.
> 
> In addition ownCloud Inc. wants to earn money for the support - seems odd to give free support on bugs.owncloud.org!
> Don't bit the hand, which feeds (some) of us! ,-)
> 
> Take care,
> 
> 
> Tom
> 
> 
> -- 
> Thomas Müller                 E-Mail: thomas.mueller at tmit.eu
> 
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-- 
Frank Karlitschek (frank at owncloud.com)
Chief Technology Officer
ownCloud Inc.

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