Problems with Credit Card Transfer

[Thomas Baumgart]

Paulo,

On Freitag, 8. November 2019 23:56:42 CET Jack wrote:

> Hello Paulo,
> 
> On 2019.11.08 11:27, Paulo Rocha wrote:
> > Dear all,
> > 
> > I´ve just started to use the KMM, but I´m facing problems when I
> > transfer credit from the current account to the credit card account
> > 
> > In my current account this is as debit but in credit card account it
> > also as debit and not as charges, so looks like I´m buying something
> > and not a payment
> > 
> > Please let me know how procedure
> 
> It sounds like you are using the correct procedure, but please confirm
> some details, to be sure.  When you say you are transferring from your
> "current account" what type of account is this?  Am I correct it is a
> checking or savings account, and you are making the transfer to reflect
> a payment to the credit card account?  Also, are you sure the transfer
> is in the correct column in the "current" account and in the wrong
> column in the credit card account?  In English, savings and checking
> accounts have "Payment" and "Deposit" but credit card accounts have
> "Charge" and "Payment".  A transfer would show up as "Payment" in both
> accounts.  I am trying to be sure that the problem isn't possibly an
> issue with the translations of the column headings.  I should have
> started by asking what language you are using for the interface.

Exactly what I would have written/asked.

Thomas


-- 

Regards

Thomas Baumgart

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