[kmymoney] [Bug 425169] Cannot open file unknown account id

Thomas Baumgart bugzilla_noreply at kde.org
Mon Aug 10 12:16:00 BST 2020


--- Comment #6 from Thomas Baumgart <tbaumgart at kde.org> ---
Believe us that the developers of KMyMoney are very cautious if it comes to
this kind of problem. Data loss must not happen. The second largest is data
inconsistency, btw.  On the other hand, if data loss happens nevertheless, they
are very helpful to get your data back and understand the sensitivity of the
data itself. But for this to be successful, they need your support on your end.
This includes being precise and giving as much information as possible. Please
tell us any commercial package where you get this kind of support?

You mention, that your file is encrypted. In case your data file has been
written through GPG (the KMyMoney method) your can simply use 

  gpg -d filename.kmy > filename.xml

to decrypt it. Then run the checks that have been mentioned before on
filename.xml. In case we find something to fix your problem, we will do it on
filename.xml. KMyMoney can read this file directly and encrypt it during the
next save.

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