[kmymoney] [Bug 425169] Cannot open file unknown account id

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Mon Aug 10 10:04:30 BST 2020


--- Comment #5 from andy_1717 at msn.com ---
(In reply to jmadero from comment #1)
> > 
> > I opened kmymoney to a blank or preexisting file and turned off 'check
> > schedules on start up' but I get the same error. I've lost a lot of data if
> > I can't get this back. Don't think I'll use this product again if that's the
> > case.
> Usually not a good move to "threaten" to stop using free software. The reply
> is usually "ok, then stop using it".
> I'm assuming you are not willing to share the file itself so that a
> developer can try to open it? Are you able to follow these instructions to
> open the file and visually inspect?
> https://docs.kde.org/stable5/en/extragear-office/kmymoney/details.formats.
> html

To address your comment about threating. I think it's important that developers
or anyone helping understands the impact of a bug, which is what I've provided.
No software owner should be happy with a bug that will loose them customers,
regardless if it's free.

The file is encrypted and won't let me use gunzip after I changed the file
name. Not sure if there's any other steps I need to do. I read all the pages on
the link you provided and they didn't say anything else. I'd rather not share
the file and I'd rather rebuild from scratch.

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