Krita on Windows

Sun Mar 1 12:05:07 UTC 2015

On Sun, Mar 1, 2015 at 4:13 AM, Scott Petrovic <scottpetrovic at gmail.com>
wrote:

> I agree with Boud that most people will not switch to Linux just because
> we say "it is better on Linux". We need to provide a great experience for
> Windows users. I think the current issue with these 'surprises' is that we
> are not getting enough feedback during the Beta testing process. I think
> the easiest and fastest way to get this feedback in the future is to revise
> how we promote beta testing on the website.
>
> 1. Make the beta builds more prominent on the download page
> 2. Instruct and encourage everyone to use the builds and provide feedback
> (especially when it gets out of Alpha)
> 3. Make it easier for people to provide feedback (not just creating bugs
> through the KDE tracker).
>
> In the past 30 days, less than 8% of all Windows users were going to the
> development builds area. I am sure the amount of people that actually
> downloaded and used a development version is less.
>
> It is not happening now because most people that download Krita almost
> always go straight to the stable version links without thought. The "new
> beta released" posts are nice, but the majority of people that visit the
> site do not look at those. I think improving our testing and feedback
> strategy would help us learn about issues earlier.
>
>
That problem existed forever (
https://slangkamp.wordpress.com/2010/06/25/we-need-more-bug-reports/) and
there is no way to solve that really. Most people want to run the stable
version and get stuff done.

It gets better over time as more and more people run Krita and so we get
more and more beta testers.

> On Sat, Feb 28, 2015 at 7:08 PM, Wolthera <griffinvalley at gmail.com> wrote:
>
>> I was not actually aware this was being done that often by us as a dev
>> and support team, it's usually  users amongst each other who do so. (Like,
>> I often hear people tell each other on forums that you must install linux
>> to really get krita to work, or something)
>>
>> That said, I agree that we should not act as if using Krita on windows is
>> using it inefficiently. Especially because we all know Krita is not the
>> quickest program in the world: it is the price we pay for it being a real
>> industry-grade powerhouse. For that reason I try to ask for timing, as
>> those give a much fairer indication of what is going on and immidiately
>> dispel any ideas of the user being over sensitive. 3 seconds to hide a
>> layer is ridiculous by anyone's standards.
>>
>> That said, the sad thing about releasing things is that you tend to get a
>> lot of pannicking people who are wondering why it doesn't work, and that
>> tends to obfuscate the fact that you actually never met this person before.
>> It's the first time on our irc and forums for many, and that's great! We've
>> been praised for our response time, and leaving behind a good impression!
>>
>> People obviously want to use Krita, and while we're not superheroes, we
>> can still do our best to deliver them a solid program.
>>
>> Post release is always a bit of a bitter pill, but I am sure we'll get to
>> a quiet period soon!
>> Op 28 feb. 2015 22:59 schreef "Boudewijn Rempt" <boud at valdyas.org>:
>>
>> Gals & Guys...
>>>
>>> In the past week, we've seen a bunch of reports about Krita being slow
>>> on Windows. I have no doubt that on the reporters' systems Krita _was_
>>> slow. And that's something I really want to investigate.
>>>
>>> However: that doesn't mean that Krita on Windows is in general slower,
>>> laggier, or worse than Krita on Linux. Krita on Windows is not
>>> experimental. That's just not fair on all the effort I and Stuart and
>>> others have put into Krita on Windows. Windows being secondary is something
>>> we're accustomed to thinking and then to expressing -- oh, if you want to
>>> have the best experience, use Krita on Linux. That's where it comes form,
>>> that's where it belongs, that's where you need to go for the best
>>> experience.
>>>
>>> Honestly, that's _bunk_. Windows has got its limitations, but using my
>>> Cintiq, I prefer using Krita on Windows above using it on Gnome. I cannot
>>> use Krita on KDE, with the Cintiq. Better use Linux is misinformation that
>>> we shouldn't spread around.
>>>
>>> The problem is that Windows is not one, big, monolithic platform, it's a
>>> hugely variable landscape, and every system is significantly different from
>>> other systems, something which the users don't appreciate. Also, there are
>>> so bloody many Windows systems that it dwarves everything we know in the
>>> Linux world. A problem a half percent of a million experiences is going to
>>> mean a heck of a lot of bug reports. (And I love everyone who reports the
>>> issues!)
>>>
>>> I've had this experience before, and with the 2.9 release, it's hitting
>>> us in the face again: supporting Windows properly is _impossible_ for a
>>> small team like we are. Not that I'm not going to try.
>>>
>>> But it's still not _true_ that Krita on Windows is in all cases worse
>>> than Krita on Linux, is certain to be slower, laggier, not as good, just
>>> use Linux instead and so on. We need to get rid of that meme! Let's never
>>> give that as an answer to a windows user with problems!
>>>
>>> Where there are problems that I can identify, I want to fix them. I take
>>> all reports really seriously. But for our collective sanity it's immensely
>>> important to realize that there will always be reports of problems with
>>> Krita on Windows, and they will _always_ be phrased as "all other apps run
>>> fine, only Krita exhibits undesirable behaviour X, so Krita is totally
>>> broken." That's just, like taxes, a fact of live... Just don't echo that
>>> back at our Windows users with problems.
>>>
>>> Boudewijn
>>> _______________________________________________
>>> Krita mailing list
>>> kimageshop at kde.org
>>> https://mail.kde.org/mailman/listinfo/kimageshop
>>>
>>
>> _______________________________________________
>> Krita mailing list
>> kimageshop at kde.org
>> https://mail.kde.org/mailman/listinfo/kimageshop
>>
>>
>
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