Krita on Windows
Boudewijn Rempt
boud at valdyas.org
Sun Mar 1 13:04:28 UTC 2015
Yes, let's add a link to the beta/developnet builds to the download page.
On Sat, 28 Feb 2015, Scott Petrovic wrote:
> I agree with Boud that most people will not switch to Linux just because we say "it is better on Linux". We
> need to provide a great experience for Windows users. I think the current issue with these 'surprises' is that
> we are not getting enough feedback during the Beta testing process. I think the easiest and fastest way to get
> this feedback in the future is to revise how we promote beta testing on the website.
>
> 1. Make the beta builds more prominent on the download page
> 2. Instruct and encourage everyone to use the builds and provide feedback (especially when it gets out of
> Alpha)
> 3. Make it easier for people to provide feedback (not just creating bugs through the KDE tracker).
>
> In the past 30 days, less than 8% of all Windows users were going to the development builds area. I am sure the
> amount of people that actually downloaded and used a development version is less.
>
> It is not happening now because most people that download Krita almost always go straight to the stable version
> links without thought. The "new beta released" posts are nice, but the majority of people that visit the site
> do not look at those. I think improving our testing and feedback strategy would help us learn about issues
> earlier.
>
> On Sat, Feb 28, 2015 at 7:08 PM, Wolthera <griffinvalley at gmail.com> wrote:
>
> I was not actually aware this was being done that often by us as a dev and support team, it's
> usually users amongst each other who do so. (Like, I often hear people tell each other on forums
> that you must install linux to really get krita to work, or something)
>
> That said, I agree that we should not act as if using Krita on windows is using it inefficiently.
> Especially because we all know Krita is not the quickest program in the world: it is the price we
> pay for it being a real industry-grade powerhouse. For that reason I try to ask for timing, as
> those give a much fairer indication of what is going on and immidiately dispel any ideas of the
> user being over sensitive. 3 seconds to hide a layer is ridiculous by anyone's standards.
>
> That said, the sad thing about releasing things is that you tend to get a lot of pannicking people
> who are wondering why it doesn't work, and that tends to obfuscate the fact that you actually never
> met this person before. It's the first time on our irc and forums for many, and that's great! We've
> been praised for our response time, and leaving behind a good impression!
>
> People obviously want to use Krita, and while we're not superheroes, we can still do our best to
> deliver them a solid program.
>
> Post release is always a bit of a bitter pill, but I am sure we'll get to a quiet period soon!
>
> Op 28 feb. 2015 22:59 schreef "Boudewijn Rempt" <boud at valdyas.org>:
> Gals & Guys...
>
> In the past week, we've seen a bunch of reports about Krita being slow on Windows. I
> have no doubt that on the reporters' systems Krita _was_ slow. And that's something I
> really want to investigate.
>
> However: that doesn't mean that Krita on Windows is in general slower, laggier, or
> worse than Krita on Linux. Krita on Windows is not experimental. That's just not fair
> on all the effort I and Stuart and others have put into Krita on Windows. Windows being
> secondary is something we're accustomed to thinking and then to expressing -- oh, if
> you want to have the best experience, use Krita on Linux. That's where it comes form,
> that's where it belongs, that's where you need to go for the best experience.
>
> Honestly, that's _bunk_. Windows has got its limitations, but using my Cintiq, I prefer
> using Krita on Windows above using it on Gnome. I cannot use Krita on KDE, with the
> Cintiq. Better use Linux is misinformation that we shouldn't spread around.
>
> The problem is that Windows is not one, big, monolithic platform, it's a hugely
> variable landscape, and every system is significantly different from other systems,
> something which the users don't appreciate. Also, there are so bloody many Windows
> systems that it dwarves everything we know in the Linux world. A problem a half percent
> of a million experiences is going to mean a heck of a lot of bug reports. (And I love
> everyone who reports the issues!)
>
> I've had this experience before, and with the 2.9 release, it's hitting us in the face
> again: supporting Windows properly is _impossible_ for a small team like we are. Not
> that I'm not going to try.
>
> But it's still not _true_ that Krita on Windows is in all cases worse than Krita on
> Linux, is certain to be slower, laggier, not as good, just use Linux instead and so on.
> We need to get rid of that meme! Let's never give that as an answer to a windows user
> with problems!
>
> Where there are problems that I can identify, I want to fix them. I take all reports
> really seriously. But for our collective sanity it's immensely important to realize
> that there will always be reports of problems with Krita on Windows, and they will
> _always_ be phrased as "all other apps run fine, only Krita exhibits undesirable
> behaviour X, so Krita is totally broken." That's just, like taxes, a fact of live...
> Just don't echo that back at our Windows users with problems.
>
> Boudewijn
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