kmail (password) problem

[John White]

bottom post

On Tuesday, May 18, 2021 6:32:02 PM PDT John White wrote:
> I have used kmail 5.9.3 (Pop3) on my Debian Buster system for years.  It is
> working well on 3 of our computers, all of which use the same server.
> However kmail simply won't work on one computer.  It first quit sending and
> now won't receive either.  As I can it uses the server's webmail service
> just fine, those folks just tell me the problem is on my end.
> 
> The error generated when receiving is "unable to log onto server" 
> "authentication failed"
> 
> The error generated when sending is about the same "failed to transport
> message."
> 
> If there is anyone who could help guide me out of this horrible mess, I
> would be most appreciative.  I would be happy to contact you off line if
> preferable.
> 
> As its her computer, and she relies heavily on kmail, my secretart went home
> rather than just sit around waiting for her kmail to be fixed.
> 
> Thanks
> 
> John White

Hi fellow listmates,

I am coming to believe that it is a password problem.  Webmail works fine so no problems 
with hosting.  But, for one example, in the receiving dialog, I cannot add a password.  It is 
blanked out, saying "Wallet disabled in system settings"  And in the sending dialog, while 
the blank for password works, it will not store the SMPT password.  I would rather not use 
kwallet if possible, but will do anything to fix this problem, including using kwallet.

This has been a very troublesome problem and any help or suggestions would be 
appreciated.  We reloaded debian but that did not help.

John

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