[kdepim-users] horrible experience creating a new IMAP account

[O. Sinclair]

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On 11/04/2013 14:38, Anders Lund wrote:
> My existing IMAP account works fine.
> 
> I note two problems:
> 
> * creation of a new IMAP account is broken, it contains prefilled
> username and password, and the communication with kwallet is
> broken.
> 
> * when not working, one gets into a popup dialog hell that makes a
> kafka novell sound like heaven.
> 
> Torsdag den 11. april 2013 14:33:01 skrev O. Sinclair: On
> 11/04/2013 12:41, Anders Lund wrote:
>>>> It is very possible that the course of theese errors are on
>>>> the server side, I can not send a mail to the address in
>>>> question.
>>>> 
>>>> But kmail handles it really bad. First of all it turns into
>>>> a dialog hell. Several alike dialogs at the same time should
>>>> be forbidden by law! Wait!
>>>> 
>>>> And the imap account creation is terrible! Please do not
>>>> prefill username and password for new accounts! And the
>>>> communication with kwallet! AUCH!
>>>> 
>>>> Torsdag den 11. april 2013 12:30:51 skrev Anders Lund:
>>>>> I have removed and recreated the account several times.
>>>>> The second dialog asking for wallet access does not come up
>>>>> every time, but the rest of the horror is stable.
>>>>> 
>>>>> I got to a state where the account was created, and asked
>>>>> for it to fetch mail, which gets me a dialog claiming a
>>>>> server access error, and a "try again" button. Pressing
>>>>> that, I am asked for a password - but hey, I did provide
>>>>> that. Why do you ask again??? Well, after retyping the
>>>>> password and OKing that dialog, the account is now listed
>>>>> as "ready" in the account list.
>>>>> 
>>>>> But WHERE IS MY MAIL???? Shouldn't there be a inbox folder
>>>>> in my folder list?
>>>>> 
>>>>> In any case, this is a horrible dialog hell!
>>>>> 
>>>>> AndersTorsdag den 11. april 2013 12:10:29 skrev  Lund:
>>>>>> Forgot some idiotic issues:
>>>>>> 
>>>>>> When the kmail/akonadi account settings dialog is OKed,
>>>>>> the account lists in kmail like this: "no server
>>>>>> configured yet".
>>>>>> 
>>>>>> No folder is added to the kmail folder list, which is
>>>>>> what I expect.
>>>>>> 
>>>>>> I'm closing in on kmail not being usable for my re
>>>>>> quirements, once again, and I find it really, really
>>>>>> unacceptable.
>>>>>> 
>>>>>> AndersTorsdag den 11. april 2013 12:06:41 skrev  Lund:
>>>>>>> I just got a new IMAP account, and tried to configure
>>>>>>> kmail to use it.
>>>>>>> 
>>>>>>> I opened kmail settings, went to accounts and clicked
>>>>>>> new, then selected IMAP server.
>>>>>>> 
>>>>>>> A dialog came up, asking for access to my wallet for
>>>>>>> an accunt named "IMAP account 5" (or thereabout).
>>>>>>> 
>>>>>>> I confirm, and a dialog for configuring that account
>>>>>>> came up, prefilled with my username and password from
>>>>>>> another account. STUPID!!
>>>>>>> 
>>>>>>> I correct the account name to something useful,
>>>>>>> replaces the username and password and clicks OK.
>>>>>>> 
>>>>>>> A dialog comes up asking for access to the wallet for
>>>>>>> the renamed account. DOOOOOOOOOH, DUDE! But I grant
>>>>>>> it.
>>>>>>> 
>>>>>>> Now starts a fight with various error messages, they
>>>>>>> appear in stacks. Some of them claims that "the user
>>>>>>> does not allow access to the wallet". Which is not so,
>>>>>>> of course.
>>>>>>> 
>>>>>>> At this point I am not sure if the information I gor
>>>>>>> for the account is wrong, or if it is just kmail that
>>>>>>> is so bad in this iteration that it does not support
>>>>>>> creating a new IMAP account at all.
>>>>>>> 
>>>>>>> I do know one thing, though:
>>>>>>> 
>>>>>>> How sadly horrible!
> 
> Well, I only have one IMAP account (at outlook.com no less...) and
> it works. Not without glitches, especially for sending. But I am
> nowhere NEAR the problems you describe.
> 
> I set it up, it was created as a separate inbox/folder tree - as I 
> expected, Outlook and Thunderbird works the same way. Then I had
> to tick what folders to subscribe to - yes that was not very
> intuitive but better than getting tons of mail coming in from gmail
> (if you had set up IMAP to email you were likely get ALL mail from
> whenever otherwise).
> 
> So I have to disagree but "only" because my experience of setting
> up the 1 IMAP account I have differ very much from yours. I had no 
> password issues and it fetches what it is supposed to fetch once I
> set it up.
> 
Admit I have not tried as I have only 1 account that require IMAP. I
live in a part of the world where we are not at all "always online" so
I go for good old pop3 and make backups.

So - as noted - you could be right but my experience from January this
year differs.

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