[kdepim-users] Kmail stops delivering mail after a period of time

[Ingo Klöcker]

On Thursday 24 January 2008, r bartlett wrote:
> I'm having this problem on FC8 (Qt: 3.3.8, KDE: 3.5.8-19.fc8 Fedora,
> KMail: 1.9.6) but had it on a different computer in FC5 too. 
> Everything's fine, no problems, but at some point -- sometimes hours,
> usually more like days -- Kmail just stops delivering my email.  It
> _checks_ for it.  But it just doesn't appear in the inbox.  Usually I
> get curious that so-and-so hasn't replied yet and then start to get
> suspicious...and sure enough, if I kill Kmail, wait for the processes
> to die, then restart it -- Poof!  The 5 or 6 or 10 or 80 messages
> that collected appear in the Inbox.
>
> Does anyone else have this issue?  One additional wrinkle is that it
> does not seem to be _all_ my different accounts.  Just a few.  For
> example, my Comcast inbox mail appears fine, but my such-and-such
> mail stops.  On my other computer, I noticed that there were tons (20
> or so) slave sockets for kmail that were running and even after
> killing it, usually one was sticky and would remain unless I manually
> killed the process.
>
> On this computer though, FC8, there were no processes left seconds
> after I closed Kmail.  (Actually, I'm using Kontact, so I close
> Kontact, not Kmail).

A long time ago a similar problem (email stopped arriving via POP3 when 
KMail ran for a longer time) was reported. My guess is that some error 
condition in the communication with the server leaves KMail in a state 
where it thinks it is still checking the account and therefore no new 
checks are initiated. AFAIK we were not able to track down and fix this 
problem. So the only workaround for people experiencing this problem is 
to restart KMail (resp. Kontact) every once in a while.


Regards,
Ingo
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