Printing Acrobat documents

Rikard Johnels rikjoh at norweb.se
Thu Aug 19 07:31:38 BST 2004


On Thursday 19 August 2004 06.43, Des Dougan wrote:
> I've recently upgraded from SuSE 9.0 to 9.1 (KDE 3.1 to 3.2.1) and am
> having an odd printing problem since then.
>
> I print using CUPS to a LaserJet 4L and am having problems printing some
> PDFs to this printer. All other files, and some (simple) PDFs print
> fine. More complex PDFs (i.e. other than those created by
> OpenOffice.org, as far as I can tell) fail to print. The printer status
> light flashes once and goes back to steady, rather than flashing during
> the processing of the job - so the job seems to be getting sent to the
> printer, but it seems to ignore it.
>
> CUPS versions are:
>
> cups-drivers-stp-1.1.20-60
> cups-drivers-1.1.20-60
> cups-client-1.1.20-103
> cups-1.1.20-103
> cups-libs-1.1.20-103
>
> Acrobat Reader is the latest from Adobe.
>
> This is an issue for me as one of the PDFs is a form from my medical
> insurance that I fill out in Acrobat then print. I was able to print
> prior to the upgrade.
>
> I'd appreciate any pointers in debugging this.
>
> Thanks,
>
> Des
This seems to be a related thing to a problem I have with cups:

I run a 9.0 cups printeserver, and it is SLOW when printing PDF files.
(Slow as in 1 page/45-120 minutes)
This is from acrobat reader 5.0 on a 9.0 workstation on the network.
"Ordinary" files are fast.
The CPU load un cups is idle when waiting for the page to print


The following is cups ralated:
#> ps ax
2372 ?   S 1:22 /usr/sbin/cupsd
24225 ?  S 0:00 Lj4 53 rikjoh AcrorSzvdZ 1  /var/spool/cups/d00053-001
24226 ?  S 0:00 /bin/sh /usr/lib/cups/filter/pstoraster 53 rikjoh AcrorSzvdZ 1
24227 ?  S 0:00 Lj4 53 rikjoh AcrorSzvdZ 1
24228 ?  S 0:03 parallel:/dev/lp0 53 rikjoh AcrorSzvdZ 1
24229 ?  S 0:18 /usr/bin/gs -dQUIET -dDEBUG -dPARANOIDSAFER -dNOPAUSE -dBATCH 
-dNOMEDIAATTRS -sDEVICE=cups -sstd

#> top -i
top - 16:07:27 up 23 days, 15:37,  1 user,  load average: 0.28, 0.10, 0.02
Tasks:  45 total,   1 running,  44 sleeping,   0 stopped,   0 zombie
Cpu(s):   2.3% user,   2.6% system,   0.0% nice,  95.1% idle
Mem:     35288k total,    33604k used,     1684k free,     4180k buffers
Swap:   141112k total,     2340k used,   138772k free,    12280k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
24916 root      16   0   908  908  732 R  2.6  2.6   0:02.36 top


Is there a "broken" combination out there?

cups-1.1.19-85
cups-libs-1.1.19-85
cups-client-1.1.19-91
cups-drivers not installed



-- 
         /Rikard

------------------------------------------------------------------------------------
Rikard Johnels          email   : rikjoh at norweb.se
                        Web     : http://www.rikjoh.com
                        Mob     : +46 735 05 51 01

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