Kleopatra Support

[Hernan Rojas]

Hi Team!

I am having an issue with Kleopatra.

I have one user that cannot send emails to her manager.

I have found the Public Key and Imported to her Pc but when I tried to certify is asking me for a passphrase and the user does not know the passphrase.
I am stuck in this step.

[https://aus.myconnectwise.net/v4_6_release/api/inlineimages/onplatinum/6fe3655d-a0c7-4790-9081-33331c5c4bca]

Is there any process to reset this Passphrase?

Kind Regards,
Hernan
Hernan Rojas
Technical Services Officer
1300 428 667<tel:1300%20428%20667>
[cid:icon-linkedin_sml_x2_091b41fc-7d98-41f2-83c1-bbb24d232947.png]<https://www.linkedin.com/company/onplatinum>[cid:icon-facebook_sml_x2_730fe1f2-dcf2-4a83-8e1e-cb2d183e66f5.png]<https://www.facebook.com/onPlatinumICT>



[cid:logo-onplatinum-tangotechnology_6da9679d-b935-4738-9d06-796e549e071c.png] <https://www.onplatinum.com.au>


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