New user registration is broken.
Ben Cooksley
bcooksley at kde.org
Thu Mar 29 21:10:24 UTC 2018
On Fri, Mar 30, 2018 at 4:46 AM, Nate Graham <nate at kde.org> wrote:
> Makes sense. Are there any quick fixes that could tide us over until then?
Hi Nate,
I'm afraid there isn't anything we can really do here, at least not to
my knowledge.
If people enter bad information there is little we can do except fix
it up afterwards.
>
> Nate
Cheers,
Ben
>
>
> ---- On Thu, 29 Mar 2018 08:44:59 -0700 Nicolás Alvarez<nicolas.alvarez at gmail.com> wrote ----
> > The plan is to entirely replace the Identity software. The problem is the usual: time and motivation ._.
> >
> > --
> > Nicolás
> >
> > El 29 mar. 2018, a la(s) 10:43, Nate Graham <nate at kde.org> escribió:
> > > Ben, how can we fix this for the remaining 1% so you don't have to answer emails like this and handle sysadmin tickets? 1% of the possible universe of likely new KDE Identity account owners could be a lot of people.
> > >
> > > Nate
> > >
> > >
> > >> On 03/29/2018 01:51 AM, Ben Cooksley wrote:
> > >> On Thu, Mar 29, 2018 at 8:43 PM, Ricard Anufriev
> > >> <ricardwork at googlemail.com> wrote:
> > >>> Hi,
> > >> Hi Ricard,
> > >>>
> > >>> please check the new user registration page ("Complete Registration on KDE
> > >>> Identity") which is provided by the confirmation mail (send after completing
> > >>> https://identity.kde.org/index.php?r=registration/index )
> > >>>
> > >>> The registration page asks for a Username, but instead of a text field it
> > >>> has a combo box, which has only one element "Not selected". Using this
> > >>> option will, of course, fail and result in "Username cannot be blank." or
> > >>> "Username is invalid.".
> > >>>
> > >>> Fix: Use a text field for Username.
> > >> This system works in 99% of cases. The usual cases where it fails are
> > >> where the person enters an extremely common name, or where they have
> > >> entered the bare minimum in order to satisfy the system's requirements
> > >> (ie. they've not provided their actual name, or a reasonable
> > >> pseudonym)
> > >> I've checked and we don't seem to have a pending registration for your
> > >> email address, so please send the address you tried to register with
> > >> to sysadmin at kde.org and we will look into why you had issues here.
> > >>>
> > >>>
> > >>> Cheers,
> > >>>
> > >>> --
> > >>> Ricard Anufriev
> > >>>
> > >> Regards,
> > >> Ben Cooksley
> > >> KDE Sysadmin
> > >
> >
> >
>
>
>
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