New user registration is broken.

[Ricard Anufriev]

I know this is more of a web team and not a sysadmin concern, but:

When I try to register again a big, red warning explained to me how my 
attempt has been logged due to its criminal nature and KDE thinks about 
taking legal actions against me. Lastly it told me to contact the 
sysadmin via email if there was a problem.

Suggestions to fix the problem:
- Replace combo box with a text field (I believe the need for suggested 
nick names is rather small compared to people, who want to have the 
creative freedom to just input it)
- Change the red warning to something less threatening and add in some 
possible solution (i.e. "You are trying to register again. If you are 
having a problem, clear the cookies or click here to get a new 
activation email."). I think no criminal will stop their attempt just 
because they saw a stern warning.
- Don't take legal action against me and  I guess you won't, but this is 
the first time I've gotten legal threats by an international 
organisation, so maybe I shouldn't take it too lightly.
- Please assure that you are not regarding my attempt to use your site 
as an attack and that you won't take legal action against me because of 
this "incident".

Cheers,
Ricard Anufriev


Am 29.03.2018 um 15:43 schrieb Nate Graham:
> Ben, how can we fix this for the remaining 1% so you don't have to 
> answer emails like this and handle sysadmin tickets? 1% of the 
> possible universe of likely new KDE Identity account owners could be a 
> lot of people.
>
> Nate
>
>
> On 03/29/2018 01:51 AM, Ben Cooksley wrote:
>> On Thu, Mar 29, 2018 at 8:43 PM, Ricard Anufriev
>> <ricardwork at googlemail.com> wrote:
>>> Hi,
>>
>> Hi Ricard,
>>
>>>
>>> please check the new user registration page ("Complete Registration 
>>> on KDE
>>> Identity") which is provided by the confirmation mail (send after 
>>> completing
>>> https://identity.kde.org/index.php?r=registration/index )
>>>
>>> The registration page asks for a Username, but instead of a text 
>>> field it
>>> has a combo box, which has only one element "Not selected". Using this
>>> option will, of course, fail and result in "Username cannot be 
>>> blank." or
>>> "Username is invalid.".
>>>
>>> Fix: Use a text field for Username.
>>
>> This system works in 99% of cases. The usual cases where it fails are
>> where the person enters an extremely common name, or where they have
>> entered the bare minimum in order to satisfy the system's requirements
>> (ie. they've not provided their actual name, or a reasonable
>> pseudonym)
>>
>> I've checked and we don't seem to have a pending registration for your
>> email address, so please send the address you tried to register with
>> to sysadmin at kde.org and we will look into why you had issues here.
>>
>>>
>>>
>>> Cheers,
>>>
>>> -- 
>>> Ricard Anufriev
>>>
>>
>> Regards,
>> Ben Cooksley
>> KDE Sysadmin
>>
>

-- 
Ricard Anufriev