New user registration is broken.
Nate Graham
nate at kde.org
Thu Mar 29 15:46:14 UTC 2018
Makes sense. Are there any quick fixes that could tide us over until then?
Nate
---- On Thu, 29 Mar 2018 08:44:59 -0700 Nicolás Alvarez<nicolas.alvarez at gmail.com> wrote ----
> The plan is to entirely replace the Identity software. The problem is the usual: time and motivation ._.
>
> --
> Nicolás
>
> El 29 mar. 2018, a la(s) 10:43, Nate Graham <nate at kde.org> escribió:
> > Ben, how can we fix this for the remaining 1% so you don't have to answer emails like this and handle sysadmin tickets? 1% of the possible universe of likely new KDE Identity account owners could be a lot of people.
> >
> > Nate
> >
> >
> >> On 03/29/2018 01:51 AM, Ben Cooksley wrote:
> >> On Thu, Mar 29, 2018 at 8:43 PM, Ricard Anufriev
> >> <ricardwork at googlemail.com> wrote:
> >>> Hi,
> >> Hi Ricard,
> >>>
> >>> please check the new user registration page ("Complete Registration on KDE
> >>> Identity") which is provided by the confirmation mail (send after completing
> >>> https://identity.kde.org/index.php?r=registration/index )
> >>>
> >>> The registration page asks for a Username, but instead of a text field it
> >>> has a combo box, which has only one element "Not selected". Using this
> >>> option will, of course, fail and result in "Username cannot be blank." or
> >>> "Username is invalid.".
> >>>
> >>> Fix: Use a text field for Username.
> >> This system works in 99% of cases. The usual cases where it fails are
> >> where the person enters an extremely common name, or where they have
> >> entered the bare minimum in order to satisfy the system's requirements
> >> (ie. they've not provided their actual name, or a reasonable
> >> pseudonym)
> >> I've checked and we don't seem to have a pending registration for your
> >> email address, so please send the address you tried to register with
> >> to sysadmin at kde.org and we will look into why you had issues here.
> >>>
> >>>
> >>> Cheers,
> >>>
> >>> --
> >>> Ricard Anufriev
> >>>
> >> Regards,
> >> Ben Cooksley
> >> KDE Sysadmin
> >
>
>
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