New user registration is broken.

Nate Graham nate at kde.org
Thu Mar 29 15:46:14 UTC 2018


Makes sense. Are there any quick fixes that could tide us over until then?

Nate


---- On Thu, 29 Mar 2018 08:44:59 -0700 Nicolás Alvarez<nicolas.alvarez at gmail.com> wrote ---- 
 > The plan is to entirely replace the Identity software. The problem is the usual: time and motivation ._. 
 >  
 > --  
 > Nicolás 
 >  
 > El 29 mar. 2018, a la(s) 10:43, Nate Graham <nate at kde.org> escribió: 
 > > Ben, how can we fix this for the remaining 1% so you don't have to answer emails like this and handle sysadmin tickets? 1% of the possible universe of likely new KDE Identity account owners could be a lot of people. 
 > >  
 > > Nate 
 > >  
 > >  
 > >> On 03/29/2018 01:51 AM, Ben Cooksley wrote: 
 > >> On Thu, Mar 29, 2018 at 8:43 PM, Ricard Anufriev 
 > >> <ricardwork at googlemail.com> wrote: 
 > >>> Hi, 
 > >> Hi Ricard, 
 > >>>  
 > >>> please check the new user registration page ("Complete Registration on KDE 
 > >>> Identity") which is provided by the confirmation mail (send after completing 
 > >>> https://identity.kde.org/index.php?r=registration/index ) 
 > >>>  
 > >>> The registration page asks for a Username, but instead of a text field it 
 > >>> has a combo box, which has only one element "Not selected". Using this 
 > >>> option will, of course, fail and result in "Username cannot be blank." or 
 > >>> "Username is invalid.". 
 > >>>  
 > >>> Fix: Use a text field for Username. 
 > >> This system works in 99% of cases. The usual cases where it fails are 
 > >> where the person enters an extremely common name, or where they have 
 > >> entered the bare minimum in order to satisfy the system's requirements 
 > >> (ie. they've not provided their actual name, or a reasonable 
 > >> pseudonym) 
 > >> I've checked and we don't seem to have a pending registration for your 
 > >> email address, so please send the address you tried to register with 
 > >> to sysadmin at kde.org and we will look into why you had issues here. 
 > >>>  
 > >>>  
 > >>> Cheers, 
 > >>>  
 > >>> -- 
 > >>> Ricard Anufriev 
 > >>>  
 > >> Regards, 
 > >> Ben Cooksley 
 > >> KDE Sysadmin 
 > >  
 > 
 > 





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