New user registration is broken.

Nicolás Alvarez nicolas.alvarez at
Thu Mar 29 15:44:59 UTC 2018

The plan is to entirely replace the Identity software. The problem is the usual: time and motivation ._.


El 29 mar. 2018, a la(s) 10:43, Nate Graham <nate at> escribió:
> Ben, how can we fix this for the remaining 1% so you don't have to answer emails like this and handle sysadmin tickets? 1% of the possible universe of likely new KDE Identity account owners could be a lot of people.
> Nate
>> On 03/29/2018 01:51 AM, Ben Cooksley wrote:
>> On Thu, Mar 29, 2018 at 8:43 PM, Ricard Anufriev
>> <ricardwork at> wrote:
>>> Hi,
>> Hi Ricard,
>>> please check the new user registration page ("Complete Registration on KDE
>>> Identity") which is provided by the confirmation mail (send after completing
>>> )
>>> The registration page asks for a Username, but instead of a text field it
>>> has a combo box, which has only one element "Not selected". Using this
>>> option will, of course, fail and result in "Username cannot be blank." or
>>> "Username is invalid.".
>>> Fix: Use a text field for Username.
>> This system works in 99% of cases. The usual cases where it fails are
>> where the person enters an extremely common name, or where they have
>> entered the bare minimum in order to satisfy the system's requirements
>> (ie. they've not provided their actual name, or a reasonable
>> pseudonym)
>> I've checked and we don't seem to have a pending registration for your
>> email address, so please send the address you tried to register with
>> to sysadmin at and we will look into why you had issues here.
>>> Cheers,
>>> --
>>> Ricard Anufriev
>> Regards,
>> Ben Cooksley
>> KDE Sysadmin

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