[kde-linux] Kmail Problems. Was: Installing KDE4 on Sid
cannewilson at googlemail.com
Wed Jan 30 17:31:21 UTC 2008
On Tuesday 29 Jan 2008, Gaffer. wrote:
> On Tuesday 29 January 2008 22:46, Anne Wilson inscribed thus:
> > Does the ISP use more than one server? Can this be deduced by
> > looking at headers?
> Yes there are quite a few of them. This outfit also owns AOL.
I was wondering whether the headers could say whether one or more of the
servers were prone to this. The problem, of course, is that it's
time-consuming for you to keep examining headers on clients' mail.
> > And there's nothing in the logs to explain it?
> Nothing! Except for one instance where Kmail announced that it
> couldn't connect to SMTP transport <server-name>. Then the next try
> simply did nothing at all.
Stuff happens :-) I doubt if it's related to this problem.
> > Are they on systems that have stopped working properly, or new
> > installs of SuSE 10.3 that have had problems from the first?
> So far they have all been working just fine from the word go until
> I'll do a new build tomorrow, time permitting and run it till it
Hmm - long enough to test that it works before updating, then see what happens
when you update? At least this time you will be able to keep a diary on it.
It should be possible to prove/disprove that particular theory.
> > Have you noticed anything similar about the messages that turn up
> > very late? The only time I've seen this happen was when I had a
> > misconfiguration that stopped system mail being forwarded to me. I
> > assume that your problem is quite different, but if you've recently
> > fixed any problem, even seemingly unrelated, it should be
> > considered.
> No I didn't think about it! Only that the dates were months ago and
> only the odd ones.
That's the sort of thing that makes you want to kick yourself :-) The
significance only becomes obvious when it's too late.
> What really bugs me out is that when you mention Linux, they turn into
> zombies. I actually had one help desk berk that said "We don't
> support that, its not a proper system" When I asked to speak to his
> supervisor he hung up on me.
Fear, of course. The unknown is terrifying, and FUD has done a great job.
However, after a couple of days of chasing this I finally got to someone who
can do more than read a script. He's not admitting that they should have
spotted it earlier, but he said there must have been a stale session. The
connection is restored.
> > Is it possible, from logs or simply from headers of messages, to
> > ascertain whether there is any correlation with dates of the SuSE
> > updates?
> I don't know. Where does SuSE log this information to?
I don't know SuSE at all. I'd guess that you should find it somewhere
under /var, but I can't get you any nearer, sorry.
> > I think, from your answers, that they are all pulling down mail
> > directly from the ISP, not from a server set up by you. Is that
> > right? I'm thinking that if it is there probably isn't an awful
> > lot of log output that can help. Most of it is at server level,
> > not client. Just thinking aloud.
> Yes you are right, these are all coming from the ISP's servers. I was
> tempted to become an ISP and run my own servers. Consensus was that
> nobody wanted to pay for it.
I can believe that. Unless you can save them money, no-one wants to know.
> > I have a tendency to think pebcak when I find myself with a problem
> > like this. It's not at all unusual for me to find that I have a
> > typo, maybe a repeated character, in my config files.
> My favourite is to put a comma instead of a period. I'd be well off
> if I got paid every time I make that booboo.
> I'll keep at it.
Let us know how it goes.
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