[kde-linux] Kmail Problems. Was: Installing KDE4 on Sid
derrick_s at tesco.net
Tue Jan 29 23:18:08 UTC 2008
On Tuesday 29 January 2008 22:46, Anne Wilson inscribed thus:
> On Tuesday 29 January 2008 21:37:20 Gaffer. wrote:
> > On Tuesday 29 January 2008 21:01, Anne Wilson inscribed thus:
> > > > All the ones affected are using "Talktalk or Onetel" as their
> > > > ISP.
> > >
> > > Do any unaffected ones use either of those?
> > Yes 95% of my clients use this ISP. I say "this" because they
> > are all part of the "Carphone Warehouse"
> Does the ISP use more than one server? Can this be deduced by
> looking at headers?
Yes there are quite a few of them. This outfit also owns AOL.
> > As of a few minutes ago I have another one who can receive Email
> > but her replies have remained in the outbox.
> And there's nothing in the logs to explain it?
Nothing! Except for one instance where Kmail announced that it
couldn't connect to SMTP transport <server-name>. Then the next try
simply did nothing at all.
> > > Are they all using 10.3?
> > Yes. The ones on earlier versions don't have this problem. I'm
> > tempted to go back to installing 10.2 on new builds.
> Are you saying that all the problems are on new builds?
No. Just that I was installing 10.2 upto a few months ago, then when
10.3 came out I started installing it instead.
> Are they on systems that have stopped working properly, or new
> installs of SuSE 10.3 that have had problems from the first?
So far they have all been working just fine from the word go until
I'll do a new build tomorrow, time permitting and run it till it
> > I always turn IPV6 off when doing an install. Although I know
> > users not running SuSE that have it turned on.
> > Just thinking about IPV6 for a moment. I originally thought that
> > all this could be an ISP problem, primarily because they have
> > been doing a very large amount of work in this area recently and
> > Email became very flaky and non existent for varying periods of
> > time.
> > Another thing that I noticed, was that old Emails would suddenly
> > appear in the inbox. Sometimes months old. Would the ISP
> > implementing IPV6 on some servers but not on others cause this
> > problem?
> I don't know about IPv6 in this situation, but clearing a
> bottleneck on the servers is one possibility. However, the number
> of messages that such a bottleneck would create makes me doubt it.
> Have you noticed anything similar about the messages that turn up
> very late? The only time I've seen this happen was when I had a
> misconfiguration that stopped system mail being forwarded to me. I
> assume that your problem is quite different, but if you've recently
> fixed any problem, even seemingly unrelated, it should be
No I didn't think about it! Only that the dates were months ago and
only the odd ones.
> > Of course the ISP denies that there are any problems with a
> > particular user, but their web page says otherwise.
> They would, of course :-) I'm in the process of trying to get some
> sense out of an ISP for part of my family who've been without a
> connection since last Wednesday.
What really bugs me out is that when you mention Linux, they turn into
zombies. I actually had one help desk berk that said "We don't
support that, its not a proper system" When I asked to speak to his
supervisor he hung up on me.
> > > I think you are going to get your best help from the SuSE
> > > lists, but perhaps our conversation will help you put together
> > > a good report for them. Of course, if a bug has been reported
> > > there may also be a work-around while an update is being
> > > prepared. How long has this been going on?
> > Over the past 4 or five weeks, certainly this side of Christmas.
> Is it possible, from logs or simply from headers of messages, to
> ascertain whether there is any correlation with dates of the SuSE
I don't know. Where does SuSE log this information to?
> I think, from your answers, that they are all pulling down mail
> directly from the ISP, not from a server set up by you. Is that
> right? I'm thinking that if it is there probably isn't an awful
> lot of log output that can help. Most of it is at server level,
> not client. Just thinking aloud.
Yes you are right, these are all coming from the ISP's servers. I was
tempted to become an ISP and run my own servers. Consensus was that
nobody wanted to pay for it.
> I have a tendency to think pebcak when I find myself with a problem
> like this. It's not at all unusual for me to find that I have a
> typo, maybe a repeated character, in my config files.
My favourite is to put a comma instead of a period. I'd be well off
if I got paid every time I make that booboo.
> If the status has changed when neither you nor the client have had
> reason to open the config screens then it's probably not that.
> That's about all I can think of at the moment.
I'll keep at it.
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