[Kde-games-devel] [New comment for kshisen]

[Mauricio Piacentini]

>> So i guess we have tree options:
>> just remove comments
>> add email address support (Amarok way)
>> get a forum on forums.k.o and send users there + removing our comments

The way I see it, the problem is communicating to users what they could 
expect when they interact with kdegames.
If someone comments on games.kde.org now, he/she might think that "KDE" 
will read all comments, and maybe reply to them. Most authors of games 
do not scan the comments regularly, so this expectation fails, and this 
might even turn away someone that otherwise could be a good contributor 
to KDE. Or, worse yet, the author could try to reply via another 
comment, but nothing guarantees the person that entered the initial 
comment will come back to read the answer. All in all, comments are not 
a good way to get feedback you can rely on, which is traceable and able 
to be threaded and maintained.

I mentioned already several times that I do not like Bugzilla. But the 
new version on bugs.kde.org is better, and it is still the recommended 
way to get wish requests, and bug reports. So encouraging users to log 
issues there is wise, as everything is logged, including the user's 
email. If the current maintainer is away it is possible that 6 months 
down the road someone will take over that bug (or application), and give 
feedback to the user. It is a better channel for bugs and feature 
requests, for sure.

Asking each game maintainer to monitor the comments is not feasible imo. 
It is difficult enough for some of us to keep up with Bugzilla, really.

Ultimately I think that users should be encouraged to use the "official" 
channels: bugzilla or emailing the authors directly, basically the 
information that is provided in REPORT BUGS or ABOUT $X in the help menu.

But if someone volunteers to handle this communication then I am not 
against it, the same applies for a board on forums.kde.org. Do we have a 
volunteer for this task?

Regards,
Mauricio Piacentini