bugzilla situation

Scott Kitterman kde at kitterman.com
Wed Feb 22 18:05:39 GMT 2012


On Wednesday, February 22, 2012 07:00:26 PM Martin Gräßlin wrote:
> Am 22.02.2012 18:13, schrieb Laszlo Papp:
> >> The suggestion remains: to allow everyone to edit and close bugs, as
> >> is
> >> apparently the case in some other bug trackers.
> > 
> > +1.
> > 
> > Worked fine on the MeeGo bugzilla for instance, I previously used.
> 
> Personally I'm not sure whether the MeeGo bugzilla can be compared to
> the KDE one (technical oriented vs. user oriented). From my personal
> experience (KWin bugtracker is felt > 90 % a user support forum) I would
> not allow users to edit/close all bugs. We have too many users who
> report bugs, get it set to WONTFIX/INVALID and just reopen it. If I now
> imagine that everyone would be allowed to do so...
> 
> Also I clearly don't want that people can change product or confirm
> bugs - that is something I like to see people doing where I know that I
> can trust them. Funny site note: I find it annoying that bugs reported
> by other developers are opened as "NEW" instead of "UNCONFIRMED".
> 
> I really like the idea of giving further rights to users who care. That
> is there are enough users in the bugtracker where you very fast notice
> that they are capable of doing bug tracking work. Helping them to become
> a triager - maybe just by sending a mail "do you want more rights" -
> might bring us quite some help in that area.

I'm willing to invest some time in doing this kind of thing, but it wasn't 
obvoius to me how to go about getting rights to do it.

Scott K




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