bugzilla situation

[Martin Gräßlin]

Am 22.02.2012 18:13, schrieb Laszlo Papp:
>> The suggestion remains: to allow everyone to edit and close bugs, as 
>> is
>> apparently the case in some other bug trackers.
>
> +1.
>
> Worked fine on the MeeGo bugzilla for instance, I previously used.
Personally I'm not sure whether the MeeGo bugzilla can be compared to 
the KDE one (technical oriented vs. user oriented). From my personal 
experience (KWin bugtracker is felt > 90 % a user support forum) I would 
not allow users to edit/close all bugs. We have too many users who 
report bugs, get it set to WONTFIX/INVALID and just reopen it. If I now 
imagine that everyone would be allowed to do so...

Also I clearly don't want that people can change product or confirm 
bugs - that is something I like to see people doing where I know that I 
can trust them. Funny site note: I find it annoying that bugs reported 
by other developers are opened as "NEW" instead of "UNCONFIRMED".

I really like the idea of giving further rights to users who care. That 
is there are enough users in the bugtracker where you very fast notice 
that they are capable of doing bug tracking work. Helping them to become 
a triager - maybe just by sending a mail "do you want more rights" - 
might bring us quite some help in that area.

Cheers
Martin