help desk vs bug tracker

David Edmundson david at davidedmundson.co.uk
Mon Oct 29 18:22:52 GMT 2018


>I'm also wondering whether other KDE projects have the
seem need as we have for Krita,

With my Plasma hat on:

Surprisingly, we don't get too many end user questions on bugzilla. I think
it tends to get loaded onto the distros instead.

We do get quite a few where the user thinks they have a bug but it's an
issue on their end but I don't think a helpdesk would solve them.

David
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.kde.org/pipermail/kde-community/attachments/20181029/e9461196/attachment.html>


More information about the kde-community mailing list