help desk vs bug tracker

David Edmundson david at
Mon Oct 29 18:22:52 GMT 2018

>I'm also wondering whether other KDE projects have the
seem need as we have for Krita,

With my Plasma hat on:

Surprisingly, we don't get too many end user questions on bugzilla. I think
it tends to get loaded onto the distros instead.

We do get quite a few where the user thinks they have a bug but it's an
issue on their end but I don't think a helpdesk would solve them.

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