Proposal for a poll to users about bug triaging

[Ilmari Lauhakangas]

On 28.02.2018 16:21, Jaroslaw Staniek wrote:
> My story is, more rules, more scared users ignore the BKO. A single 
> thing worth having is not too many rules but editing feature for *wrong* 
> or outdated bug comments that make understanding the report so hard. 
> Many years have passed since the first request and this feature still 
> requires physical SQL access to the database or so, not regular user 
> skills :)
> Consequence is that I avoid BKO for own reports and go for fully 
> editable Phabricator tasks.

Comment tags are a great way to keep the comment track clean: 
https://wiki.mozilla.org/BMO/comment_tagging
Bugzilla admins can define tags that make the comment automatically 
hidden. Here are the tags that we use in LibreOffice: 
https://wiki.documentfoundation.org/QA/BugTriage#Comment_tags

They can also act as useful pointers like "repro-steps" to highlight a 
useful comment.

The next release of BZ will have comment editing: 
https://bugzilla.mozilla.org/show_bug.cgi?id=540#c207

Note also the UX roadmaps:
https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-6-Roadmap
https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-7-Roadmap

Ilmari