Proposal for a poll to users about bug triaging

Jaroslaw Staniek staniek at kde.org
Wed Feb 28 14:21:03 GMT 2018


On 28 February 2018 at 12:35, Ilmari Lauhakangas <
ilmari.lauhakangas at libreoffice.org> wrote:

> I am personally convinced that users do not know bug triaging is a thing
> and certainly not how much they could help developers by doing it. It would
> be very useful to test this by running a poll on https://blogs.kde.org/
> or somewhere.
>
> Questions could be something along the lines of
> "Did you know you can help KDE by analysing bug reports?"
> "Did you know you can
> ​​
> analyse most bug reports with
> ​​
> regular user skills?"
>
> Ilmari
>

My story is, more rules, more scared users ignore the BKO. A single thing
worth having is not too many rules but editing feature for *wrong* or
outdated bug comments that make understanding the report so hard. Many
years have passed since the first request and this feature still requires
physical SQL access to the database or so, not regular user skills :)
Consequence is that I avoid BKO for own reports and go for fully editable
Phabricator tasks.

-- 
regards, Jaroslaw Staniek

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Qt Certified Specialist:
: http://www.linkedin.com/in/jstaniek
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