Proposal for a poll to users about bug triaging

[Jaroslaw Staniek]

On 28 February 2018 at 16:04, Ilmari Lauhakangas <
ilmari.lauhakangas at libreoffice.org> wrote:

> On 28.02.2018 16:21, Jaroslaw Staniek wrote:
>
>> My story is, more rules, more scared users ignore the BKO. A single thing
>> worth having is not too many rules but editing feature for *wrong* or
>> outdated bug comments that make understanding the report so hard. Many
>> years have passed since the first request and this feature still requires
>> physical SQL access to the database or so, not regular user skills :)
>> Consequence is that I avoid BKO for own reports and go for fully editable
>> Phabricator tasks.
>>
>
> Comment tags are a great way to keep the comment track clean:
> https://wiki.mozilla.org/BMO/comment_tagging
> Bugzilla admins can define tags that make the comment automatically
> hidden. Here are the tags that we use in LibreOffice:
> https://wiki.documentfoundation.org/QA/BugTriage#Comment_tags
>
> They can also act as useful pointers like "repro-steps" to highlight a
> useful comment.
>
> The next release of BZ will have comment editing:
> https://bugzilla.mozilla.org/show_bug.cgi?id=540#c207
>
> Note also the UX roadmaps:
> https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-6-Roadmap
> https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-7-Roadmap
>
>
​​Ilmari, these are wonderful news to me :)​


-- 
regards, Jaroslaw Staniek

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