Let's get rid of UNCONFIRMED/CONFIRMED

[Paul Brown]

On Tuesday, 27 February 2018 11:51:42 CET Boudewijn Rempt wrote:
> On Tuesday, 27 February 2018 11:47:22 CET Paul Brown wrote:
> > On Tuesday, 27 February 2018 11:41:04 CET Boudewijn Rempt wrote:
> > > Given that bugzilla is a tool for developers, I don't care that users
> > > might
> > > get confused.
> > > 
> > > > We don't have this problem with phabricator tasks because they can be
> > > > either Open or closed (for whatever reason).
> > > 
> > > I don't let users report issues in phabricator anyway, because
> > > phabricator
> > > is where we plan our work. Bugzilla is the big pile of shit that comes
> > > from
> > > the outer world. So, phabricator's lack of fine-grained task statuses is
> > > irrelevant.
> > 
> > So... where are users supposed to report bugs?
> 
> Users report bugs in bugs.kde.org. But that doesn't change that bugs.kde.org
> is a tool for the developer, not the user. Once the bug is in bugzilla,
> it's my property, as a developer, and I need to have a workflow that allows
> me to efficiently handle over a thousand bug reports a year.
> 
> Users do treat bugs.kde.org as a helpline, but that's invalid, and I close
> such help requests as invalid, though I also give the users the help they
> need, of course.

I'll ask the question again with a slight modification: So... where are users 
supposed to report bugs according to you?

Cheers

Paul
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