[digiKam-users] Failed to connect to the camera

Ramnarayan.K Digikam ramnarayank+digikam at gmail.com
Wed Jun 8 08:23:14 BST 2022


Could this be converted into a "suggestion" that pops up when some one
attempts to use this function.

I have up trying to import (and sadly did not search for a solution either)

Thanks

On Wed, 8 Jun 2022 at 11:31, Olivier Croquette <ocroquette at free.fr> wrote:

> On 07/06/2022 22:42, Maik Qualmann wrote:
>
> The problem is known, a system applet is running under Ubuntu/Gnome that
> occupies the USB port, so that another GPhoto2 can no longer access it.
> digiKam requires direct access and does not use the Gnome applet or under
> Plasma KIO.
>
> Hi Mike,
>
> thanks for putting me on the right track. I found that a quick and easy
> workaround is to eject the device from the Gnome file browser before using
> the import function of digiKam. It is also possible to do it from the
> command line:
>
> gio mount --list
>
> gio mount --unmount mtp://...
>
> It would be nice to give users the hint, in the application and/or the
> FAQ. Ubuntu is a pretty common distribution. Apparently, the issue can also
> occur on other systems. Here is a proposal for the FAQ:
>
>
> digiKam sees my camera, but fails to access it
>
> When using the import function, you may see the device, but trying to
> access it leads to the following error message:
>
> "Failed to connect to the camera: Please make sure it is connected
> properly and turned on".
>
> Usually, this is because another application on the system is using the
> device already. Gnome (gvfs) is known to cause this issue. You can just
> eject the device in the Gnome file browser before using the import function
> of digiKam. In general, check what other software or parts of the operating
> system could use the device, and stop them.
>
>
> Olivier
>
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