[digiKam-users] Problem dispaying several heic pictures

Gilles Caulier caulier.gilles at gmail.com
Mon Jul 11 09:05:11 BST 2022

Hi Sebastian,

It would be instructive to know the debug trace printed on the console
when digiKam ran and failed to import these HEIF files.

Please follow the instructions from this page :



Gilles Caulier

Le lun. 11 juil. 2022 à 08:57, Sebastian Beer
<sebastian.beer at gmail.com> a écrit :
> Dear all,
> I have updated to DigiKam 7.7 on MacOS latest version.
> Afterwards I have imported several new pictures. For the import I'm using a sync-tool on my iPhone which copies the pictures into the file system of my MacBook.
> Afterwards I'm launching DigiKam which ist looking into the file system for new pictures and imports them into the sqlite database.
> This workflow is working perfectly until DigiKam 7.6.
> With DigiKam 7.7 several pictures are not imported but I get an error message, that DigiKam cannot access these files. But the majority of pictures are still running perfectly. And DigiKam is also able to access the metadata of the pictures.
> Simply creating a thumbnail and opening the picture in the editor fails permanently.
> I estimate that 15 % of the new imported pictures are affected.
> I removed DigiKam 7.7 and re-installed version 7.6 where everything is working fine.
> Seems to me that this is a bug in the new version.
> Sebastian

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