[digiKam-users] How to interpret DigiKam error message when connecting to camera

Remco Viƫtor remco.vietor at wanadoo.fr
Sat Jun 27 07:15:01 BST 2020


On samedi 27 juin 2020 01:09:54 CEST a squared wrote:
> I'm new to Digikam. I'm trying to ingest images into DK under linux Mint
> 19.3 from my USB connected Fujifilm X-T20. The camera is correctly
> identified by DK, but an error message says DK cannot connect to the camera
> and asks me to make sure the camera is connected properly and switched on.
> I believe that both of these requirements are met because other apps.
> (XnView, Rapid Photo Downloader, Mint file explorer) can read the camera SD
> card. The error message is misleading, possibly wrong. How do I make
> DigiKam present the real problem it is having, so that I can ingest images
> from the camera?
> 
It's possible that the camera only connects to your computer as MTP or PTP 
device. Iirc, that means that only one application at a time can have access 
to it. And if your system auto-mounts the camera, that means it has grabbed 
that access.

Personally, I prefer using an external card reader to download images. Such a 
card reader is recognised as a USB mass storage device (aka disk drive), and 
that works very well.

> Under windows, on another computer, DK is unable to detect the camera and I
> don't understand the settings to be entered to manually identify the camera
> to DK. How to I set these parameters?

No idea, like I said above, I use a separate card reader. However, Digikam 
uses gphoto2 for PTP/MTP transfers. That said, according to their 
documentation, gPhoto2 supports your camera..

But perhaps you can set the camera to appear as a mass storage device?

Remco




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