[digiKam-users] Problem connecting camera to digikam

[Gilles Caulier]

Hi Nicole,

This kind of problem can be located in your system library.

Canon camera driver is included in Gphoto2 and use libusb in background to
communicate. I suspect an older Gphoto2 problem back... This can be
probably a problem from your Linux box. Which Linux system do you use ?

The alternative is to use a memory card reader directly and to not use your
camera connected to your computer. This way do not use a specific driver
and work better than Gphoto2 way. For ex, with a memory card reader,
thumbnails are always generated. Which Gphoto2, this depend of driver
support.

Best

Gilles Caulier

2018-03-06 23:47 GMT+01:00 Nicole Graffam <ngraffam at gmail.com>:

> Hello,
>
> I'm a new Linux user and I just downloaded digikam. I'm trying to connect
> my camera, a Canon EOS Rebel T5, and it either doesn't detect the camera,
> or if I try connecting it manually, it shows up as a Canon EOS 1200D, and
> that in turn does not connect to the program. The message I'm getting is
> "Failed to connect to the camera. please make sure it is connected properly
> and try again." It's...definitely connected properly. My USB outlets work
> fine. I looked up the list of compatible cameras and mine is on it. Could
> this be a bug? How do I fix it?
>
> Any help would be greatly appreciated.
>
> Thanks in advance,
>
> Nicole Graffam
>
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