[Feedback] What did you do with Amarok?

[Eric Altendorf]

This makes perfect sense.  Thanks!

On Tue, Jul 28, 2009 at 11:53 AM, Jeff Mitchell<mitchell at kde.org> wrote:
> Eric Altendorf wrote:
>> I would say I'd be more patient in the future, but actually what I've
>> learned from this experience is that it is more productive to engage
>> folks directly on the maillist than file bugs anonymously :)
>
> Maybe-sortof.
>
> It's not a bad idea to send mail to the mailing list asking if people
> know of this problem, and waiting a day or two to see if anyone bites.
> This would significantly help reduce the number of duplicate reports, as
> developers are likely to be aware of whether a particular problem should
> be solved.
>
> However, if it's a new problem, you're likely to be told to file a bug
> report. At that time, however, you could ask who it should be assigned
> to...this will make it much more likely to get the right dev's
> attention, and reduce the triaging workload to boot.
>
> --Jeff
>
>
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