[rkward-devel] crash

Antonio Dellagiulia antonio.dellagiulia at gmail.com
Thu May 7 12:22:00 UTC 2015


Many thanks for your Answer,
the program run on my desktop (windows 7 profesisonal) but not on my laptop.

Laptop:
windows 8.1 enterprise
Intel core i7 @2.80
64 bit x64
I use a custom installer,

best,
Antonio






2015-05-04 10:33 GMT+02:00 Thomas Friedrichsmeier <
thomas.friedrichsmeier at ruhr-uni-bochum.de>:

> Hi!
>
> On Wed, 29 Apr 2015 23:02:59 +0200
> Antonio Dellagiulia <antonio.dellagiulia at gmail.com> wrote:
> > Hi,
> > I'm Antonio Dellagiulia lecturer from Salesian University in Rome.
> > When I start Kward (installed on a USB) the program crash with the
> > following message:
> > What can I do? I've also the same problem with the programme
> > installed in the PC .
>
> sorry about the late response. My first guess is that you are running
> rkward.frontend.exe ("rkward.frontend", if extensions are hidden),
> directly, rather than "rkward.exe". Always use the latter to start
> RKWard.
>
> Possibly, if you have updated your installation using the custom
> installer, you may still have "rkward.bat" in your installation folder.
> Don't use this with RKWard 0.6.3. Just delete it.
>
> If neither of this is the cause of the problem, we need more info to
> help you (or to diagnose the bug). For starters:
>
> 1. What's your version of Windows?
> 2. What's your version of RKWard, and how exactly did you install it?
> 2b. If you used the custom installer, what are your versions of KDE and
> R?
> 3. Open a command line, run
>   cd c:\Somewhere\RKWard
>   KDE\bin\rkward.exe --debug-level 4
> and post the resulting output.
>
> Thanks!
> Thomas
>
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