Fwd: [Bugsquad] Something for the bugsquad :)

[Michael Zanetti]

Hi Aaron,

On Friday 24 May 2013 02:06:25 Aaron J. Seigo wrote:
> On Thursday, May 23, 2013 13:28:16 Michael Zanetti wrote:
> > It seems all focus has been shifted to Plasma 2.
> 
> While I understand how tempting it is to make this kind of comment, it is
> incorrect.
> 
> > in my experience plasma bugs are not looked at at all. It seems all focus
> > has been shifted to Plasma 2. As this is really frustrating for people
> > putting efforts in reporting bugs for plasma I would suggest actually
> 
> tip #1: A lack of immediate response does not mean the report is useless.
> 
> patience is a good thing.

Not talking about "immediate" here any more. Its been bugs where I have put 
serious efforts in debugging, tracing and finding the cause over months. After I 
replied to my own bugs as the only commenter the 10th time I realized this 
won't bring us anywhere.

> 
> > Please correct me if I'm wrong. But I have reported quite a lot of them
> > lately and none of them even got a single comment from anyone - let alone
> > being fixed.
> 
> Are you interested in improving this? If so, there things that can be done.

Ususally I try to fix bugs. However, in a complete unknown codebase that the 
authors themselves describe as a big mess and are replacing it with something 
new I think I'm not alone if I say I'd like to get a little bit of guidance. 
I'm sure if I would have gotten responses on my bug reports with hints where 
to look I would have fixed at least some of those bugs myself. Not getting any 
response at all also lowers motivation to debug further.

That said, I don't pay anyone here, so I don't expect you to fix the bugs I 
report. However, if you provide a bug tracker and provide 10 pages of 
informations how users should report bugs in various Wikis, I actually expect 
someone to at least look at it. Even if its just telling me: "Can't reproduce. 
You're on your own."

If you can't provide someone that does at least that, I really think you 
should not tell people that they should report bugs or make them anyhow 
believe that their efforts in reporting bugs could change anything. Tell them 
to somehow deal with the current state as is and prepare to be blown away by 
PW2.

And I can just repeat what Martin said: you should not tell the press that the 
said codebase will be maintained until end of 2014 because de facto its not 
properly maintained any more already now. (Again, which is fine if you decide 
to do so. But don't lie to people.)

Regards,
Michael