Introducing Homerun
Nuno Pinheiro
nuno at oxygen-icons.org
Wed Nov 14 11:00:56 UTC 2012
A Quarta, 14 de Novembro de 2012 09:18:42 Aaron J. Seigo escreveu:
> On Tuesday, November 13, 2012 14:58:36 Nuno Pinheiro wrote:
> > I'm a fan of some how making the user happy by making part of
> > the discover process his, and not us teling him stuf.
>
> i agree that it is possible to give too much information leading to the user
> feeling like they are spending too much effort learning the UI (even
> resulting in a perception that the UI is "too hard" as a result), that they
> are being treated like a moron (the "clippy" effect), etc.
>
> but if the person is not aware of useful starting points, then it can too
> easily become a very frustrating puzzle, or the user may assume that the
> interface simply can not do what they want.
>
> there is also a difference between setting a manual down in front of someone
> and making them read it and giving them the opportunity for assisted
> exploration where they are performing the actions and finding out how
> things work by using them while a trail of cues is presented to them.
>
> iow, i'd like to see short interactive tours of essential functionality to
> get people off to a running start so that they can be effective quickly and
> have a higher level of confidence as a result (which can lead to increased
> exploration)
Yeah and those would alow us to target the user group that thinks "this is to
hard/does not do what I need" as usual how do we present it withoul looking
like arrogant teachers or anoying clippy's, any way thats a secondary not has
hrad to fix problem...
Botom, line... fun touturials good.
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