the utter failure of bugzilla (and us?)

[Matt Williams]

On 25 May 2011 20:58, Shaun Reich <predator106 at gmail.com> wrote:
> On Wed, May 25, 2011 at 2:06 PM, Matt Williams <lists at milliams.com> wrote:
>> I've had experience with The Bug Genie and when recently analysing the
>> various open source bug trackers available, it easily came out on top
>> (particularly in flexibility and usability). What's more, its lead
>> developer is a KDE user :)
>
> 4.) Removal of bug voting. Unless there are objections, this seems
> pointless. How many developers actually abide by it/care? And how many
> users do you see running into the nearest IRC channel/Internet hole
> asking for someone to vote up their "pet" bug report. Really silly if
> you ask me -- it has no bearing on the development status, like High
> Priority, Critical, etc. would.

I know it's been discussed on this list in the past but 'user pain'
[1] is perhaps a better measure of bug importance. I know that The Bug
Genie has the ability to provide this at least [2].

[1] http://lostgarden.com/2008/05/improving-bug-triage-with-user-pain.html
[2] http://thebuggenie.wordpress.com/2010/03/19/triaging-issues-user-pain-custom-fields-and-more/

-- 
Matt Williams
http://milliams.com