"(no debugging symbols found)" reports

[Dan Meltzer]

On 3/10/08, Hans Chen <hanswchen at gmail.com> wrote:
> Hi,
>
> On bugs.kde.org, you see many tracebacks with the line "(no debugging
> symbols found)". As far as I understand, those aren't very useful.
> I'm also under the impression that the majority of these reports involve
> Plasma and its crashes, and that's why I'm writing here.
>
> As a result, I see many comments that say something along the lines "Please
> install the debug packages". I post these myself when I see such a
> traceback.
> I think it would benefit both the user (who doesn't have to feel dumb ;) and
> the developers if this was announced somehow. Just a few sentences in the
> right place could reduce the amount of "useless" bug reports.

The best solution, in my opinion, would be to have bugzilla check for
these lines in the submitted text, and show an error text asking the
user to install -dbg packages.


>
> The most of these reports seem to come from distros such as Kubuntu, so
> maybe we can ask the Kubuntu guys to include it in their "How to install
> KDE4 guide".
> Techbase is a great resource, but I'm quite sure this information already is
> there. If that's the case, it's obviously very easy to miss. Maybe Danny
> could add a line or two in the next digest (I love those. Just had to say it
> :), or do you think a new Dot article is more appropriate?
>
> Just some random thoughts after seeing the n:th (no debugging symbols found)
> traceback. What do you think?
>
> With best regards,
> Hans Chen
>
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