[Owncloud] New name for "Discuss possible bugs & feature requests"

Georg Ehrke oc.list at georgehrke.com
Fri Aug 23 16:04:01 UTC 2013


On Aug 21, 2013, at 12:07 PM, MJ Ray <mjr at phonecoop.coop> wrote:

> On 19/08/13 16:12, Georg Ehrke wrote:
>> People like RandolphCarter and Rancor keep asking the users to
>> report bugs on GitHub, but only a few will do so.
> 
> Have you tried asking users why?
> 
>> My suggestion would be to rename the forum to something like: -
>> Discuss possible Issues before reporting on GitHub or - Resolve
>> your question before reporting a bug on GitHub
>> 
>> What do you think about this?
> 
> I think it's a bit sad to overturn past agreements.  People without
> GitHub accounts (for reasons including its terms of use) were assured
> that we could ask people on the much-easier-to-use forum to report
> bugs for us:
> http://forum.owncloud.org/viewtopic.php?f=3&t=4537&p=10981#p10981
> http://mail.kde.org/pipermail/owncloud/2012-October/006104.html
> 
> Putting fingers in ears and singing "la-la-la we don't hear about the
> bug if it's not on github" may reduce the theoretical bug count, but
> doesn't actually squash any bugs.  It would be nice if github's bug
> tracker communicated with the rest of the world better.
I don't think that most people who report bugs on the forum disagree with GitHub's terms of use.
Most of them don't know that the forum is not the right place to report bugs.
> 
> Regards,
> -- 
> MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op
> http://koha-community.org supporter, web and library systems developer.
> In My Opinion Only: see http://mjr.towers.org.uk/email.html
> Available for hire (including development) at http://www.software.coop/
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